27 Resident Services Coordinator Jobs in Atlanta, GA
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Progress Residential is Hiring a Resident Services Coordinator Near Atlanta, GA
Progress Residential® is the largest providers of high-quality, single-family rental homes in the United States. With more than 90,000 homes across some of the fastest-growing markets, our residents appreciate the flexibility, freedom, and convenience of living in a single-family home without the obligations of home ownership.
The Resident Service Coordinator is a member of the Property Management department and provides direct support for the market office. The Resident Service Coordinator is involved in supporting many aspects of field-level property management, included but not limited to resident inquires and providing outstanding customer service to residents.
- Represents Company in a professional manner as the point of contact in our physical field office.
- Answers phones and gives general information or re-directs to appropriate party.
- Manages general email boxes by giving general information or re-directing to appropriate party.
- Accepts resident payments made in person at physical office location.
- Posts various notices at homes when needed.
- Conducts occupancy and utility checks when needed.
- Schedules landscaping and pool services on all newly internalized rental homes in assigned region.
- Maintains an organized, consistent filing system on share drive, while following Progress procedures.
- Manages service work orders in Yardi and communicates with Field Ops team to ensure work orders are completed in a timely fashion.
- Manages work orders for HOA violations and confirms resident chargebacks.
- Interact with residents in a professional and courteous manner.
- Responsible for maintaining a high degree of customer service and competency level in all resident interactions, whether over the phone or email, through formal written communication or in person.
- Assists in creation and circulation of weekly, monthly, quarterly and annual reporting.
- High School graduate.
- Minimum of one year previous experience in either the single family or multi-family rental industry.
- Previous use of Yardi Voyager a plus.
- Must have a valid Driver’s License.
- Committed to providing outstanding customer/resident experiences.
- Ability to handle confidential information in a professional manner.
- Interacts productively in person and through technology with co-workers, team members.
- Excellent oral and written communication skills.
- Computer literacy, ability to comfortably navigate new technology and competency in MS Office suite a must.
- Detail oriented and able to manage multiple projects all at once.
- In addition to outstanding training, we host quarterly summits and town hall meetings to encourage growth, knowledge sharing and a good time. After all, it’s about progress, not perfection.
- We offer competitive compensation, including a performance-based bonus.
- Our generous benefits package includes comprehensive healthcare coverage for you and your family, parental leave, paid time off, 401k match, 10 paid holidays and much more.
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.
Progress Residential® is a proud Equal Opportunity employer, m/f/d/v.
Job Summary
Full Time
$35k-44k (estimate)
02/09/2023
01/07/2024
rentprogress.com
FORT LAUDERDALE, FL
50 - 100
2014
KENDEL GILL
$10M - $50M
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The job skills required for Resident Services Coordinator include Resident Service, Customer Service, Property Management, Written Communication, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Resident Services Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Resident Services Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Resident Services Coordinator positions, which can be used as a reference in future career path planning. As a Resident Services Coordinator, it can be promoted into senior positions as a Commercial Property Manager I that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Resident Services Coordinator. You can explore the career advancement for a Resident Services Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Resident Services Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Resident Services Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Resident Services Coordinator job description and responsibilities
Resident services coordinators work at assisted living facilities, universities, or similar housing communities.
03/25/2022: Lawrence, MA
They are responsible for creating a friendly and functional environment for everyone who lives in their facility.
02/22/2022: Asheville, NC
Surveys the resident population to identify priority of needs and solicit resident input on service preferences. Assist residents and property operations staff in understanding those needs.
02/06/2022: Roanoke, VA
Establish and maintain partnerships with relevant organizations and individuals, with an emphasis on providing on-site services to residents and the community.
03/22/2022: Orlando, FL
Plan and coordinate recreational, cultural and social activities in coordination with property operations staff and residents, as needed.
01/26/2022: Petersburg, VA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Resident Services Coordinator jobs
Proficient with MS Office (i.e. Microsoft Word, Excel, and Outlook) is huge advantage.
01/21/2022: Daytona Beach, FL
Proven ability to work with diverse groups in cooperative problem-solving and consensus building.
02/02/2022: Billings, MT
Demonstrated ability to establish trusting, confidential relationships
03/10/2022: Springfield, MO
Must have the ability to effectively facilitate meetings and community gatherings.
03/30/2022: Pueblo, CO
Experience conducting community assessments, applying the principals of conflict management and/or deescalation techniques, and organizing community groups, events, and programs preferred.
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Step 3: View the best colleges and universities for Resident Services Coordinator.
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