The Leasing Manager coordinates the sales operation of assigned properties within the guidelines of the quality standards, operating objectives, and goals established by the Company and POD. The LM is a member of the Property Management department and responsible for driving and executing all leasing transactions. This position provides leadership and daily management over a team responsible for all aspects of field-level leasing functions, including but not limited to marketing, showings, leads, rent growth, move ins, application gathering and review.

**Active Nevada Real Estate License Required*

Competencies

Decision Quality

Motivating Others

Managing & Measuring Work

Hiring and Staffing

Developing Effective Teams

Customer Focus

Problem Solving

Drive for Results

Organizing

Time Management

Essential Functions

• Manages leasing and marketing functions, including but not limited to all activities of the Leasing Specialists and Resident Relations Specialist (depending on market)
• Lead leasing team in maintaining a high degree of customer service and competency level in all resident interactions, whether over the phone, text or email, through formal written communication or in person
• Revenue Generation – Manage the leasing activity to maximize the value of the assigned portfolio; share intimate knowledge and evaluation of market trends; and make rent recommendations during pricing calls, or as necessary
• Become the market expert regarding market conditions (to include rents, available product, neighborhoods and general economic trends) by analyzing data, gathering feedback, and personally inspecting homes regularly
• Manages leasing team to ensure the market meets and exceeds the monthly occupancy and move in goals
• Develops relationships with local real estate agent and broker community and manages all communication with external leasing agents regarding Company policy, procedure, qualifications and expectations
• Works closely with central office marketing, onboarding (applications), retention (renewals), training and pricing teams to coordinate best execution for each asset
• May lead team of Resident Relations Specialist to manage and conduct Move-In Orientations for assigned homes
• Represents the company to prospective applicants, real estate agents and brokers in a courteous and professional manner – always putting customer service first
• Oversee and manage development of direct reports across all leasing and property management functions
• Recruit, hire, and train qualified, dynamic, high performance leasing personnel
• Enforce policies to enable assigned portfolio to function according to quality standards and operating objectives
• Be knowledgeable of provisions in standard lease documents and maintain a working knowledge of resident rules and regulations
• Responsible for reviewing and analyzing weekly, monthly, quarterly and annual reporting
• Responsible for managing Leasing Specialists schedule and managing overtime
• Turn leads into rentals – meeting or exceeding established market goals
• Human Resource Management
• Supervision of staff, set goals and holds people accountable for results
• Coordinate activities to maximize the efficiency of all processes
• Develop team and is focused on succession plan within group
• Ensure that all training requirements are completed timely
• Ensure that employees all have goals and receive regular feedback on their performance
• Performance management of personnel including, reviews, corrective action, mentoring, development plans and performance improvement plans

Qualifications

• High School Diploma required, Associates Degree a plus
• 5 or more years of experience in leasing apartments or single-family homes
• 2 or more years of supervisory experience
• Real Estate license required
• Must have a valid Driver’s License
• Bi-lingual a plus
• Persistent approach with strong customer service
• Previous use of Yardi Voyager and Salesforce strongly desired
• Possesses strong organizational skills and is detail oriented
• Ability to thrive in a dynamic, fast-changing, growth environment
• Fosters teamwork and mutual respect throughout the company
• Interacts productively in person and through technology with co-workers, team members, management and other company personnel on a daily basis to accomplish duties and responsibilities.
• Flexible work schedule required which includes evenings and weekends depending on business needs
• Computer literacy, ability to comfortably navigate new technology and competency in MS Office a must

Physical Demands

• Sitting, standing and walking for extended periods of time
• Ability to talk, hear, compare, compute, compile, copy, analyze, coordinate, synthesize, negotiate and communicate
• Moderate stooping, kneeling, crouching, crawling, climbing or balancing
• Sustains substantially recurring movements to fingers, hands, wrist, legs and feet
• Ability to judge distances and spatial relationships
• Ability to identify and distinguish color
• Ability to distinguish the differences and similarities in odors
• Ability to lift and/or move 25 pounds or more

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Required)

Experience:

• Leadership: 3 years (Preferred)

License/Certification:

• Real Estate License (Required)
• Property Management Permit (Preferred)

Work Location: One location