Looking for an opportunity with a dynamic, fun, and goal-oriented company? We’re growing quickly and we’re looking for some not-so-typical talent to join our team. Progress Residential® is one of the largest providers of high-quality, single-family rental homes in the United States. With more than 75,000 homes across some of the fastest-growing markets, our residents appreciate the flexibility, freedom, and convenience of living in a single-family home without the obligations of home ownership. Progress is committed to making the home rental process easy and enjoyable for the 100,000 residents we serve by empowering our team members and investing in innovative systems and technology. Our portfolio has continued to grow substantially the past few years and we see increasing demand for professionally managed single-family rental homes and anticipate continued growth. Employment with Progress Residential is conditional on a satisfactory background and drug screen as well as submitting proof satisfactory to Progress Residential that you are fully vaccinated against the Corona Virus COVID-19 disease, subject to any accommodations granted by Progress Residential based on disability or religion or as applicable by state law. Text ProgressJobs to 25000 and you can chat with our Recruiting Assistant Kate who can help you find jobs, apply for jobs and answer your questions. Position Summary The Senior Accounts Receivable Specialist acts as the Subject Matter Expert for all aspects of the portfolio accounts receivable. Essential Functions Responsible for Credit Card Disputes – timely submittal of rebuttals Conservice Monthly billing posting – charges come in on 22nd and must be posted by 25th (may be shared between multiple people – currently takes 2 days to post) Performs Holding Fee Refunds – post payable batches prepared by staff and manage the inbox for questions regarding refunds (non receipt; returned for incorrect address etc) Charge Batches for HOA violations (create) AR Email Box: Distribute emails to team members for credits and batches to be reviewed and processed. Review/audit credits making sure they are posted timely and correctly Review and post AR and non-tenant receipt batches Complete tracking spreadsheet for staff performance (number of checks, credits, zdr’s processed and notes of errors). Review and post Conservice charges for residents on Notice Send emails to Residents notifying them of their final utility bill (copy of the invoice) Field Pro Charges – batches to be imported various times of the day Back up Deposit Accounting Team Bank runs to deposit checks when they cannot be scanned Audit team to make sure holding fees are processed timely (no backlog) Qualifications 3-5 years’ experience in a high volume Accounts Receivable department or similar. Associates degree required/Bachelor’s degree preferred. Yardi experience preferred. Strong attention to detail with the ability to work a large amount of open items. Positive and proactive communication style and approach working with field employees. Working knowledge of Microsoft Office (Word, Excel, Outlook). Ability to work independently, is self-directed and requires minimal direction to keep up with required workflow. What you can expect from us: Progress Residential® offers all the financial and non-financial incentives you would expect from an innovative real estate investment and management firm: In addition to outstanding training, we host quarterly summits and town hall meetings to encourage growth, knowledge sharing and a good time. After all, it’s about progress, not perfection. We offer competitive compensation, including a performance-based bonus. Our generous benefits package includes comprehensive healthcare coverage for you and your family, parental leave, paid time off, 10 paid holidays and much more. Closing Statement: This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need. Progress Residential® is a proud Equal Opportunity employer, m/f/d/v.