Role: Channel Manager 

Location: US Remote

About Us 

Procurement Partners is the fastest-growing procure-to-pay software company in healthcare. Our solution allows healthcare organizations to automate their purchasing, inventory management, and invoicing. We serve thousands of facilities, enabling their staff to reduce their expenses and time spent procuring items so they can increase time available where it matters most, caring for their patients and residents. 

As we continue to scale our company, we are looking for people who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly and make intelligent decisions. The work is challenging and requires not only smarts, but natural curiosity and tenacity.

We are backed by Serent Capital. a growth-oriented investment firm and are scaling up rapidly and want you to join our organization! If you have a passion for technology, enjoy providing value to customers, and are looking for a company that will help you develop your career, we want to talk to you!

About the Role 

Channels and Partnerships are the largest revenue generating opportunity within Procurement Partners and are vitally important role for the acceleration of our growth objectives. In the Channel Manager role, you will be responsible for managing and growing our current channel partnerships, which consist of group purchasing organizations (GPO's), strategic vendors, technology partners and strategic sales consultants. The Channel Manager is responsible for maturing partner relationships by building relationships with senior level executives and channel partner sales representatives, achieving set revenue goals and executing on channel partner recruitment objectives. 

The Channel Manager has the responsibility of representing the Procurement Partners platform and may at times be required to present a specific solution or product set depending on the channel partner type and/or a vertical market. 

The Channel Manager reports to the Vice President of Channel Sales. 

What You’ll Do: 

• Establish productive, professional relationships with key personnel in assigned channel partner accounts. 

• Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and channel partners’ expectations. 

• Meet assigned targets for lead generation volume and strategic objectives in assigned partner accounts. 

• Proactively lead a joint partner planning process that develops mutual performance objectives, lead gen targets, and critical milestones associated with a productive partner relationship. 

• Proactively assess, clarify, and validate partner needs on an ongoing basis. 

• Sell through partner organizations to end users in coordination with partner sales resources. 

• Manage potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement. 

• Lead solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel. 

• Ensure partner compliance with partner agreements. 

• Drive adoption of company programs among assigned partners. 

• Deliver on business plans with each Partner and ensure their successful execution. 

• Oversee partner enablement to ensure partners are properly trained and motivated to recommend the procurement partners product lines.

• Review sales play metrics/effectiveness on a recurring basis with Partners and maintain pipeline and dashboards for executive leadership on the effectiveness of these programs. 

• Partner with marketing to ensure the execution of programs and events to drive channel leads and build pipeline.

• Harness a deep knowledge of how Procurement Partners solutions deliver value in context of the client’s use case(s). 

• Follow rules of engagement and operational escalation procedures to quickly identify and resolve issues with Partners. 

• Engage in a culture based on teamwork and collaboration with accountability. 

About You: 

Functional Experience 

• 5 years of experience in channel sales or managing partnerships for a high/hyper-growth B2B SaaS business; experience working in the procurement, GPO, or healthcare space are desired. 

• Strong contributor with demonstrated ability to get things done, build consensus, resolve conflict, and solve tough business problems while working in concert with others. 

• Ability to adapt in an evolving and constantly changing high-tech environment; ability to remain adaptable and flexible as business strategies are adjusted and refined. 

• Demonstrated ability to effectively communicate with and manage large national partnerships. 

• Outstanding track record of consistently meeting/exceeding individual goals and corporate objectives. 

• Experience selling into the Healthcare industry is strongly preferred. 

• Proven ability to execute strategy in a cross-functional environment. 

• Experience producing measurable results of influenced revenue or Channel Sales. 

Accountability and Performance Measures 

• Achieves assigned lead quota in designated partner accounts. 

• Completes partner account plans that meet company standards. 

• Maintains high partner satisfaction ratings that meet company standards. 

• Completes required training and development objectives within the assigned time frame. 

Location 

• This role is remote, you must be willing to travel as needed. 

Compensation and Benefits 

• Competitive base and bonus. 

• Health, dental, and vision

• Generous 401K matching program

• A company that is growing and committed to being the industry leader!

About Serent Capital 

Founded in 2008, Serent Capital (www.serentcapital.com) is a leading lower-middle market private equity firm focused on investing in high growth service and technology businesses. Our operating model is distinct in its focus on business building. We strive to be an involved, value-added investor, capable of providing significant operational and strategic support to our portfolio company CEOs on the most critical issues that they face as their companies scale. 

Serent’s mission is to deliver extraordinary returns by partnering with outstanding executive teams to grow exceptional businesses. Our team is comprised of investment and operating professionals that have experience as executives, strategic advisors and investors in growing businesses. We believe this brings unique perspectives on the opportunities and challenges the companies we invest in face, and that our ability to anticipate the hurdles that come with rapid growth enables us to be practical and impactful partners to the executives in our portfolio.