109 Technical Account Manager Jobs in Bellevue, WA
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ProbablyMonsters is Hiring a Technical Account Manager Near Bellevue, WA
ProbablyMonsters Studios is a developer-led independent game company with the mission to unite, guide, and empower talented teams to create exceptional original games while thriving in stable and meaningful careers.
Our 3 studios are each developing an original game:
• Firewalk™ is working on a new multiplayer IP to be exclusively published by PlayStation
• Cauldron™ is developing a single-player, adventure-driven game
• Our RPG Team is creating a next-gen co-op RPG
We recently announced the largest Series A raise in gaming history at $250 million, which provides our teams with the resources and creative environment needed to foster stable, rewarding, and life-long careers. Our Monster mindset of people-first, our ethos of predictable excellence, and our purpose of inspiring a healthier industry has attracted 200 likeminded professionals who unapologetically defend the sustainable home we have built together, a home free of storms that allows for focused creativity.
The Role
We are looking for a seasoned, world-class, Technical Account Manager (TAM) for our Platform and Services team to align feature development and integration with our game development partners. In this role, you will align and support integration solutions across multiple products in the ProbablyMonsters’ portfolio.
Who You Are
- Someone with a strong technical background who can take that experience and feel comfortable communicating concepts, both verbally and in written format, to other developers and partners.
- Technical enough to provide API level support to partner teams
- Great at aligning teams around integration and execution across a multitude of features.
- Listens well to partners and can distill requirements down to technical deliverables.
- Unwavering in your desire to create a positive and inclusive work culture.
- Motivated and independent unafraid to ask for help when needed, and always willing to offer help.
- Work with game development teams to integrate centralized technology and services from inception through live game releases, working with an established development framework
- Align product roadmaps and integration schedules across technology, services, and game teams.
- Track integration needs, progress, and budgets, proactively identifying and solving issues.
- Translate partner requirements into technology features, identifying gaps and help teams prioritize and stack rank work across organizations.
- Establish ways to develop and maintain healthy and collaborative relationships across teams and deliver consistency in our approach to service.
- Be a first tier of technical integration support, developing a deep understanding of our technologies, features, processes, and services
- [On an as needed basis] Onboard development partners onto our API services, instruct on usage, and determine which services teams should leverage vs what will need customized solutions.
- Facilitate and empower teams to develop the right partnerships and solutions aligned to the phases of product development
- Ensuring all aspects of communication are scalable and robust
- 5 years in game development, particularly with technical implementation of APIs and/or platform and tool development
- 3 years in program management, production, or technical account management
- Experience shipping games from inception through live releases, understanding all phases of development and strong familiarity with suite of services and processes required.
- Ability to communicate concepts, verbally and in written format, to both technical and non-technical team members.
- Strong track record of healthy partner relationships, empathy, and listening skills.
- A people-first culture founded on respect, trust, approachability, and accountability.
- A stable home that values your potential, deeply cares about your work-life balance, and is committed to investing in your craft and long-term career.
- Competitive benefits package including health and family benefits, employee assistance program, flexible and paid time off, financial benefits and professional and personal development.
Job Summary
Full Time
IT Outsourcing & Consulting
08/27/2022
10/23/2022
probablymonsters.com
ISSAQUAH, WA
25 - 50
2016
HAROLD RYAN
<$5M
IT Outsourcing & Consulting
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About PROBABLYMONSTERS
ProbablyMonsters is the first of its kind, as a new category of gaming company that builds sustainable AAA game studios through a people-first culture. We see a world where a positive culture and a well-resourced environment unlocks every developers potential, transforming their imagination into exceptional player experiences. United in this belief, we are building a new paradigm for AAA game studios to inspire a healthier gaming industry for all. Our first teams are: Firewalk with a multiplayer game in progress to be published by PlayStation, Cauldron, developing a narrative-driven game, and ...our third team - not yet named - is focusing on a next-gen co-op RPG project. We are growing at a planned rate. Our inclusive hiring approach and shared purpose has attracted over 200 senior-level developers from 60 major games, entertainment, and tech companies. Those who join our Monster journey will have the opportunity to work on exciting, unannounced AAA tiles alongside skilled, experienced senior talent in an environment of trust, respect, approachability and accountability. The company was founded by Harold Ryan and is headquartered in Bellevue, Washington. Twitter: https://twitter.com/prblymonsters LinkedIn: https://www.linkedin.com/company/probablymonsters Careers: https://www.probablymonsters.com/careers
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The following is the career advancement route for Technical Account Manager positions, which can be used as a reference in future career path planning. As a Technical Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Account Manager. You can explore the career advancement for a Technical Account Manager below and select your interested title to get hiring information.
If you are interested in becoming a Technical Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Account Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Account Manager job description and responsibilities
Developed new specialty business by providing technical support and relationship management across cross functional teams at new and existing accounts.
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Furthermore, a technical account manager must monitor the delivery of services and report progress to managers or supervisors.
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Technical account managers provide high-level tech support to their customers and project teams before and after a sale or transaction.
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The technical account manager will work with the client to build strong relationships and ensure customer satisfaction.
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They provide reports to product developers and stakeholders product performance and track account metrics.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Account Manager jobs
Those Technical Account Managers who do attend college, typically earn either a Business degree or a Computer Science degree.
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View more details on Technical Account Manager salaries across the United States.
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Extensive experience within a technical or account management area.
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Help drive team expertise and technical thought leadership.
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Step 3: View the best colleges and universities for Technical Account Manager.
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