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proactive md
Westminster, CO | Full Time
$47k-60k (estimate)
7 Months Ago
Patient Advocate
proactive md Westminster, CO
$47k-60k (estimate)
Full Time | Ambulatory Healthcare Services 7 Months Ago
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proactive md is Hiring a Patient Advocate Near Westminster, CO

People are a company's greatest resource, which is why caring for employees and keeping them healthy is so important. Proactive MD offers a comprehensive health management solution that extends well beyond the clinic walls. Access to on-site physicians, full direct primary care services, and excellent client support are the hallmarks of our program. By engaging a workforce and offering them a personal relationship with a primary care physician, we can deliver measurably better outcomes, making people happier, healthier, and more productive while significantly lowering overall medical costs for employers. We put employees' health first because amazing care yields amazing results. We are the next generation of workplace health centers.

JOB SUMMARY

The mission of the Patient Advocate (PaD) is to facilitate and ensure continuity in patient care and serve as a conduit of care between the services of the health center and into the community. The PaD will strategically engage employees and their dependents before, during, and after visits to the center in order to ensure we are providing personalized, informative, and compassionate care. The PaD role is supported by and reports to the Senior Patient Advocate The individual will work closely with the Vice President of Service Delivery, Account Manager, Medical Assistant, Provider, and Client HR Team. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Coordination of Care  

  • Under the direction of the Provider and Sr. Patient Advocate, the PaD will coordinate care with external specialists, labs, medical equipment providers, counselors, health classes, etc. 
  • Ensure electronic medical records are provided to Proactive MD’s Provider following any specialist visit. 
  • Receive prior authorizations required by the insurance company for tests or procedures.
  • Assist patients in navigating the healthcare system. 
  • Coordinate care when a patient is admitted and discharged from the emergency room or hospital. Ensure Proactive MD’s Provider is included in the aftercare process. 
  • Visit hospitalized patients to ensure care coordination is directed by the Provider. 

Patient Engagement

  • Encourage and coordinate follow up visits at the health and wellness center. 
  • Works in coordination with the on-site Provider to analyze data and develop outreach campaigns and educational resources. The PaD is responsible for the execution and success of these campaigns 
  • Represent the health and wellness center at internal and external meetings and events. 

Patient Education  

  • Be knowledgeable about and provide information to patients regarding available community services that could enhance their care. 
  • Coordinate patient care and treatment plans; provide educational materials/consultation; follow up on patient well-being. 

Reporting & Analytics

  • Analyzes data to bring forth information as it pertains to population risk management. The PaD utilizes this data in collaboration with the Provider to develop outreach campaigns and outreach programs accordingly. 
  • Evaluate historical claims data; collaborate with physician on clinical priorities; and develop programs, outreach campaigns, and educational resources that will encourage health and wellness center utilization. 
  • Assists with client relations. Generates and provides reports or documents for the Account Manager. 

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES

Required:

  • 2 years of experience working in healthcare setting, Medical or Healthcare Social Work in similar setting, or Case Management role 
  • Bachelor of Social Work Degree
  •  Knowledge of the concepts and principles of case management 
  • Ability to communicate effectively and maintain working relationships with people from diverse backgrounds 
  • Knowledge of the healthcare industry and available patient resources 
  • Knowledge of payors 
  • Ability to prioritize needs and plan work accordingly 
  • Knowledge of HIPPA confidentiality requirements 

Preferred:

  • Master’s degree in Social Work 
  • Medical social work experience 
  • Knowledge of third-party payer requirements
  • Knowledge of medical terminology 

POSITION TYPE & EXPECTED HOURS OF WORK

This role will be expected to work a minimum of 40 hours/week as directed. Typical workdays are Monday through Friday, 8:00am to 5:00pm. This role is considered an exempt position. Evening and weekend work are infrequent but may occasionally be required as business needs dictate. This is a non-management role with professional growth opportunities within Proactive MD.

TRAVEL

Infrequent, domestic travel may be required and should be expected to be less than 20% of the position’s overall responsibilities. 

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$47k-60k (estimate)

POST DATE

08/21/2022

EXPIRATION DATE

10/12/2023

WEBSITE

proactive-md.com

HEADQUARTERS

DYERSBURG, TN

SIZE

100 - 200

FOUNDED

2016

TYPE

Private

CEO

PHILLIP TIDWELL

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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Proactive MD is a provider of health management solutions to on-site health and wellness centers.

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The following is the career advancement route for Patient Advocate positions, which can be used as a reference in future career path planning. As a Patient Advocate, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Advocate. You can explore the career advancement for a Patient Advocate below and select your interested title to get hiring information.

If you are interested in becoming a Patient Advocate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Advocate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Advocate job description and responsibilities

Advocates can also talk with patients to help them understand their total costs.

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They will explain any of the tests performed on that patient, describe the diagnosis given and explain the treatments available.

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Patient Advocates explain procedures, diagnoses, medications and care to patiens and their relatives.

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A Patient Advocate must coordinate shipment to a patient, which may extend delivery time.

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The patient advocate promotes, advocates for, and strives to protect the health, safety, and rights of the patient.

03/21/2022: Sarasota, FL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Advocate jobs

Many patient advocates earn certifications, and some have worked as registered nurses, social workers, or health plan administrators.

01/20/2022: Riverside, CA

Patient Advocate should pass the exam earn the board-certified patient advocate (BCPA) designation.

04/17/2022: Albuquerque, NM

Consider taking a patient advocacy training session or continuing education class to gain more actionable skills and learn best practices for patient advocacy.

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Understand the benefits of palliative care and hospice care and know when to ask for them.

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Learn how to communicate effectively with doctors and medical staff.

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Step 3: View the best colleges and universities for Patient Advocate.

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