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Job Description

Overview

We are looking for an Office Manager to join our private dental office in Escondido, CA. Our practice is dedicated to promoting personal and professional growth, as well as delivering excellent patient care. Prior management experience in a dental office is REQUIRED for this position. We provide a working environment like no other dental office you have ever seen!  All of our staff members are provided training to make the transition to your new professional home. We offer all this and a compensation package that medical/dental/vision insurance plans, PTO, and 401k.

Responsibilities

  • Model outstanding patient service, written, verbal, and other communication skills.
  • Identify team member strengths and areas of opportunity as it relates to patient skills.
  • Train, coach, and mentor team members to optimal patient service levels.
  • On-board all team members to seamlessly integrate into the dynamic practice environment while continuing to meet the patient and business needs.
  • Train operations team members to perform duties in a timely and accurate manner while auditing work to confirm quality and provide additional training as needed.
  • Partner with human resources department for coaching and guidance regarding personnel management, including performance reviews, performance improvement plans, and performance warnings.
  • Attend meetings, training courses, and other learning and development opportunities as made available and/or required
  • Partner with dentist and regional operations leadership to make operational decisions to benefit the dental practice. Understand, analyze, and action plan key performance metrics to successfully lead and grow the business.
  • Hold team accountable to regular and timely required workplace diversity, HIPAA, and OSHA training requirements
  • Review operating performance results and take immediate steps to implement course corrective activity as needed

Qualifications

  • 3-5 years management experience required
  • High caliber experience with billing/treatment coordinating required
  • Bilingual (Spanish) required
  • High School diploma or GED required, 4-year bachelor preferred or equivalent of management experience in the dental field
  • Sales and Customer Service experience a plus
  • Ability and willingness to multi-task, delegate, and hold others accountable
  • Computer literacy and typing proficiency

Shift: Full Time, Monday - Friday

Career Path for Office Manager

The following is the career advancement route for Office Manager positions, which can be used as a reference in future career path planning. As an Office Manager, it can be promoted into senior positions as an Office Manager Senior that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office Manager. You can explore the career advancement for an Office Manager below and select your interested title to get hiring information.