COMPENSATION
$19-$21/hr
JOB SUMMARY
The Aquatics Program Manager will oversee day to day swim lesson operations, mentor swim instructors, and assist in cultivating a positive guest experience at the Aliso Viejo Aquatic Center. The Aquatics Program Manager will work under supervision of the Programs Director who will provide site-specific training.
QUALIFICATIONS/REQUIREMENTS
Minimum

• Previous swim instructor experience
• Must possess, or be able to obtain, a StarGuard Elite Lifeguard certification
• Candidate must be outgoing, responsible, and reliable

Preferred

• 6 months of swim instructor experience
• Posses knowledge of Jackrabbit Technologies, OneTeam360, and/or Talent LMS
• StarGuard Elite Lifeguard certification

Physical Requirements 

• Ability to teach swim lessons in the water for up to 8 hours
• Ability to operate all equipment necessary to perform the job and to move or lift up to 50 pounds
• Must be physically able to rescue someone drowning or injured in the water
• May be exposed to prolonged periods of being outdoors

DUTIES/RESPONSIBILITIES

• Review and confirm the daily swim lesson roster, including:
  • Confirm correct “box assignments” and substitutes are listed on the roster
  • Review for over booked swim lessons
  • Address and resolve other scheduling questions or concerns as appropriate
• Lead pre-lesson and post-lesson team “huddles,” including:
  • Review scheduling updates
  • Communicate daily updates
  • Provide shift reminders
  • Review outstanding students
  • Provide feedback on lessons
  • Review graduation list
  • Communicate swim instructor upcoming events, such as:
    • Required online training, In-Services
• Play an active role in mentoring and setting an example for the swim instructor team 
• Greet incoming guests to set the tone for their experience
• Proactively identify and address parent questions, complaints, and needs
• Effectively communicate program and curriculum goals to the families
• Communicate with front desk and instructors regarding last minute lesson changes throughout the day
• Service as point of contact for swim instructors during lessons
• Approve swim lesson graduation for students
• Professionally document detailed daily reports, swim instructor interactions, and swim instructor coaching in “OneTeam360”
• Use of “Jackrabbit” to document all parent conversations and communicating pool closures to families
• Maintain daily communication with the Programs Director for any needs, ideas, or feedback
• Teaching one swim lesson shift a week as needed
• Respond to emergencies
• Plan activities, events, and promote a positive team atmosphere
• Run lifeguard breaks and rotations, as needed

Our company is an at-will employer. This means that regardless of any provision, either you or the company may terminate the employment relationship at any time, for any reason, with or without cause for notice.
 
Our company is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis [“protected class”] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.
 
COVID-19 considerations: We require all patrons and staff to comply with local mask and social distancing recommendations.