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Prelude Services is an IT Services Company focused on providing innovative, secure, and high-quality IT Management Services. For over 24 years, Prelude has provided IT outsourcing and support services for senior living, housing, home, and community services organizations. Prelude's corporate office is located in Mechanicsburg, PA, but this position is remote with light client travel. Prelude offers the following IT services:
Being ranked as a "Best Place to Work in PA", we offer a wide range of benefits to our employees. Medical (HSA), dental, vision, 401k (with match), Company paid LTD, STD and Life, which you are eligible for the first of the month after your date of employment. Other great perks Prelude offers include casual dress, 6 paid holidays, Unsick Day, and you can accrue 20 days of PTO your first year! Our culture is guided by our core values: respect for others, personal responsibility, sound judgment, innovativeness, and open and honest communication.
The IT Account Manager is a strategic liaison between the client and Prelude Services. Manages the day to day client relationships by monitoring and ensuring the delivery of superior customer service within the client/Prelude Service Level Agreements (SLAs). Responsible for developing and fostering sound customer relationships based on complete customer satisfaction.
The IT Account Manager will communicate with clients to better understand their business objectives and demonstrate how Prelude Service’s products and services can help meet the Client's objectives and benefit their business. The IT Account Manager will strategize with client executives on a periodic basis on all opportunities to ensure solutions are being effectively delivered, while accurately forecasting respective opportunities based upon realistic client assessments.
The IT Account Manager is responsible for establishing and implementing internal account management processes to ensure each client relationship is handled in a consistent and professional manner. The position will also have direct account management responsibilities and will also take on project management responsibilities for internal and client-driven projects as needed.
Requirements:
Prelude is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Full Time
IT Outsourcing & Consulting
$101k-132k (estimate)
11/18/2022
02/17/2023
preludeservices.com
MECHANICSBURG, PA
50 - 100
1998
TERRY FREED
$10M - $50M
IT Outsourcing & Consulting
Prelude Services Provides Innovative IT Solutions for Senior Living and Care Organizations Created in partnership with Presbyterian Senior Living and Diakon Lutheran Social Ministries, Prelude Services' mission is to provide innovative information technologies to senior living and care organizations. We currently support several hundred senior living, affordable housing and community service locations in forty-two states. Our clients depend on us as a proven partner to aid in all of their information technology needs... Our goal is to provide value-driven technology to enhance your organizatio...n's delivery of care. Call Prelude at 717-322-0982 to learn more about our comprehensive strategy, implementation and support services!
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The job skills required for IT Account Manager (Remote) include Customer Service, Account Management, Leadership, Products and Services, Customer Relationship, Project Management, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Account Manager (Remote). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Account Manager (Remote). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Account Manager (Remote) positions, which can be used as a reference in future career path planning. As an IT Account Manager (Remote), it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Account Manager (Remote). You can explore the career advancement for an IT Account Manager (Remote) below and select your interested title to get hiring information.