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Service Drive Manager
$48k-61k (estimate)
Full Time 1 Month Ago
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Preferred Preowned is Hiring a Service Drive Manager Near Chandler, AZ

  • Chandler, Arizona
  • Service
  • 191482

Job Description

AutoNation Honda Chandler
Position Overview
The service drive manager greets customers and collects information necessary to repair the problems with their vehicle. This includes following through with the technicians and the customer so the customer is satisfied with the work performed.
Who Would I Interact With?
This position interacts daily with Customers, Service Advisors, Service Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.
What are the day-to-day responsibilities?
  • Schedule and assign daily work objectives for the service consultants
  • Monitor performance and counsel service consultants with behavioral or performance issues
  • Train, coach, supervise and assist service consultants
  • Assist in the service reception during peak traffic times by greeting customers in a timely and friendly manner to obtain customer and vehicle data
  • Maintain all supplies required to operate the service drive
  • Communicate with team leaders to determine status of jobs
  • Review the open repair order report on a daily basis, review and resolve any open repair orders that are beyond current week's business
  • Partner with all other dealership personnel to ensure quality of service provided to customers
  • Perform quality inspections of vehicles being returned to customers
  • Follow up with customers to ensure satisfaction with service work
  • Understand and comply with federal, state and local regulations such as those governing the disposal of hazardous waste, OSHA right-to-know act, ect:
  • Follow company safety procedures to avoid exposure to fumes, dirt and harsh chemicals
What are the requirements for this job?
  • High School diploma or equivalent
  • Ability to read and comprehend instructions and information
  • Two years of experience in an auto repair facility
  • Ability to collaborate with other dealership personnel
  • Must have a valid driver's license
  • Ability to drive manual transmission vehicles
  • Demonstrated communication and interpersonal skills
  • Demonstrated customer service skills
  • One year of supervisory experience (preferred)
  • Ability to operate an automobile
Company Overview
AutoNation, a provider of personalized transportation services, is driven by innovation and transformation. As one of America's most admired companies, AutoNation delivers a peerless Customer experience recognized by data-driven consumer insight leaders, Reputation and J.D. Power. Through its bold leadership and brand affinity, the AutoNation Brand is synonymous with "DRVPNK" and "What Drives You, Drives Us." AutoNation has a singular focus on personalized transportation services that are easy, transparent, and Customer-centric.

Benefits
Click here to learn more about our Benefits.
Join us as we pave the way to moving our company, our communities and our industry forward. Apply today at a location near you or wherever you dream the road will take you.

AutoNation is an equal opportunity employer and a drug-free workplace.

Job Summary

JOB TYPE

Full Time

SALARY

$48k-61k (estimate)

POST DATE

03/21/2023

EXPIRATION DATE

01/10/2024

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The job skills required for Service Drive Manager include Transportation, Customer Service, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Drive Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Drive Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Drive Manager positions, which can be used as a reference in future career path planning. As a Service Drive Manager, it can be promoted into senior positions as a Fleet Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Drive Manager. You can explore the career advancement for a Service Drive Manager below and select your interested title to get hiring information.

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