2 IT Analyst Jobs in Chicago, IL
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PRA Business Events is Hiring an IT Analyst Near Chicago, IL
IT Analyst
PRA is the market-leading business event management firm, delivering unique experiences that move hearts, minds and businesses forward. Blending Passion, Reach and Authenticity, PRA works collaboratively with clients to craft creative, multi-sensory attendee journeys to leave a lasting impression.
Position Focus
PRA's dynamic Technology organization is growing and looking to hire a bright and well-rounded IT Analyst. This individual will play an instrumental role in propelling PRA's future success and will get the chance to work with the latest technologies (Salesforce, NetSuite, O365, cutting edge infrastructure, etc.) at a company with an incredible culture. Reporting to the Sr. Director of Information Technology, the IT Analyst will provide technology support to the entire PRA organization (29 offices across the US remote workforce). This role will require a well-rounded technology professional with a solid fundamental knowledge of computer hardware, software, and network infrastructure. The ideal candidate will love being hands on and will possess the ability to successfully wear many IT hats.
Primary Responsibilities
- Provide IT support, diagnosing hardware and software malfunctions (including desktop support)
- Problem solve IT issues as they arise (identifying and addressing root cause to eliminate the issues from reoccurring)
- Participate in a variety of strategic and tactical technology projects (system enhancements, new solution roll outs, standardization efforts, infrastructure improvements, new office build outs, and other ad-hoc projects)
- Troubleshoot problems that come into the IT Dept (answer calls, e-mails and communicate with PRA's internal client base)
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Replace hardware and install new software on clients' machines
- Manage user provisioning (user set up, group set up, DL set up, etc.)
- Build and nurture relationships with PRA's IT vendor partners
- Order new IT equipment as needed
- Identify and address inefficiencies, promoting IT solutions
- Answer any IT related questions and help requests
- Enforce IT policies and procedures as the Department evolves to improve efficiency
- Recommend infrastructure improvements and system enhancements to continually improve our technology landscape
- Respond to IT help requests in a timely manner
- Work with every department at PRA to enable their success (technology should propel and not hinder business success)
Qualifications
- Honesty, integrity, and strong sense of ethics in all decisions and actions
- An excellent attitude and a strong growth mentality
- Bachelor's degree in IT (Computer Science or Information Systems)
- 3 years of professional experience in Technology
- Tech savvy with a good understanding of computer systems, mobile devices and other tech products
- Customer-oriented with excellent communications skills (verbal and written) - proficient in English
- Ability to diagnose and resolve technical issues
- Ability to multi-task and prioritize
- NetSuite, Salesforce, MS Office 365 experience is helpful
- Knowledge of Active Directory and Microsoft's full technology stack (Office apps, etc.)
- Personal commitment to organizational excellence
Whether in-person, remote, or hybrid, PRA guides organizations in bringing people together with strategic content, brand engagement and authentic destination experiences. PRA has local teams across the US covering more than 29 top destinations, and a remote execution team who can plan anywhere our clients envision an incomparable meeting or event.
Internally, we have a robust sustainability and social impact program that includes initiatives around carbon reduction, pushing towards zero waste, supporting the American Forest Foundation and ECPAT-USA, working with our supply chain to ensure we have sustainable and diverse suppliers for client events and a focus on equity, diversity and inclusion. Our plans and projects are ongoing and we are excited with the changes we've made and look forward to the continued and increased impact we will have through these programs and initiatives.
Our Corporate and Incentive Program Planning Capabilities Include:
Creative Event Design Production; Local Excursions; Tours; Teambuilding; Offsite Events; Dine Arounds; Digital Hybrid Programming; Health Safety Logistics; CSR Giveback Initiatives; Sustainable Planning Services; Transportation Logistics; Staffing; Content Creation; Graphic Design Branding; Gifting.
Follow PRA on social @PRABusinessEvents and visit www.pra.com for more information.
Job Summary
Full Time
Investment Management
$60k-74k (estimate)
09/09/2022
09/10/2023
pra.com
Chicago, IL
25 - 50
Investment Management
Related Companies
The job skills required for IT Analyst include Troubleshooting, Computer Science, Planning, Futures, IT Support, Active Directory, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Analyst positions, which can be used as a reference in future career path planning. As an IT Analyst, it can be promoted into senior positions as a Business Application Delivery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Analyst. You can explore the career advancement for an IT Analyst below and select your interested title to get hiring information.
If you are interested in becoming an IT Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Analyst job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for IT Analyst.
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