Summary: The SAP Business Systems Analyst is responsible for providing support, implementation of system improvements and overall enhancement of efficiency effectiveness of the SAP ERP system at KHS USA, Inc.

REPORTS TO: Company President or designee.

Essential Duties and Responsibilities (Other duties may be assigned.):

• Assessing business needs via business process analysis, collaboration, and observation.
• Strong understanding of MRP, Demand, Capacity planning, Queue management, Production Orders in a manufacturing environment.
• Good Knowledge of IDOCs, master data, Engineering BOM's.
• Knowledge of QM, EWM and MM a plus
• Collaborating with the IT team to offer technical solutions and resolve issues.

• Work with process and data owners to develop KPI’s and Metrics that highlight system usage.
• Identifies gaps and provides technical expertise in business requirements for system.
• Maintain and enhance SAP PP/MM processes.
• Works as part of a global team to resolve problems and incidents in compliance with established standards.
• Determines and documents root cause of problems.

• Providing SAP end-user training and support.
• Documenting SAP processes and preparing progress reports.
• Complying with industry regulations.

Supervisory Responsibilities: This job has no direct supervisory responsibilities, but may train, direct and/or coach other team members’ activities related to SAP Implementation, administration and/or enhancements.

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Synthesizes complex or diverse information; collects and researches data; uses experience to complement data; designs work flows and procedures.

Design - Generates creative solutions; Demonstrates attention to detail.

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason when dealing with emotional topics.

Project Management – Ability to work effectively and independently on projects with limited supervision; communicates changes and progress; completes projects on time and within budget; manages project team activities.

Customer Service - Manages difficult or emotional internal customer situations; responds promptly to needs; solicits customer feedback to improve service; responds to requests for service and assistance; Meets commitments.

Interpersonal Skills - Skilled in negotiations and in developing consensus to achieve objectives and resolve conflicts

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Facilitate meetings, conduct effective briefings and demonstrates group presentation skills;

Written Communication - Writes clearly and informatively for all levels of business and for internal and external customers; presents numerical data effectively; able to read and interpret written information.

Teamwork - Balances team and individual responsibilities; exhibits objectivity and remains open to suggestions and innovative ideas; gives and welcomes feedback; contributes to building a positive team spirit.

Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

Business Acumen – Technical knowledge and understanding of KHS equipment and customers; understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.

Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.

Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate personnel in the decision-making process; makes timely decisions.

Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; develops realistic action plans.

Initiative - Takes independent actions and calculated risks; looks for and takes advantage of opportunities; Asks for and offers help when needed.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to travel both domestically and internationally up to 15 percent of the time using a variety of public transportation including air transport.

Education, Training, Certifications:

BA/BS in Business Administration, Information Technology, or an equivalent combination of education and/or experience

Experience Required

• Minimum of 4 years of experience in SAP PP module with SAP S/4 HANA in the manufacturing industry.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.