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General Manager

Tulsa, OK | Full Time
7 Days Ago

Job Description

Description

POSTOAK Lodge is immediately hiring a General Manager!

POSTOAK, located just six miles from Tulsa's thriving downtown arts district, is one of Oklahoma's most unique lodging destinations known for its beautiful backdrop and high standards of service.


As the General Manager of POSTOAK Lodge, you will manage and oversee the day-to-day operations of the business.


Primary Job Duties and Responsibilities:

  • Establish and maintain standards for personnel administration and performance in compliance with all company policies, procedures, and state, federal and local laws.
  • Develop and reinforce standards of service to guests, room rates, advertising, publicity, sales goals, credit, food selection, and service.
  • Develop, oversee, and manage the overall financial performance of the business including but not limited to: Revenue Management, Accounts Payable, Accounts Receivable, Payroll, Cash Handling and Purchasing, and Operating Budgets.
  • Ensure compliance with health and safety standards.
  • Monitor the recruitment, orientation, hiring, training, accountability, and development of employees.
  • Oversee employee relations providing leadership for all employees.
  • Partner with Human Resources for all employee disciplinary matters, including termination of employment as well as unemployment, workers’ compensation, and any other potential claims.
  • Ensure a professional business environment for employees and guests.
  • Resolve guest problems and complaints promptly to ensure guest satisfaction.
  • Ensure excellent customer service through training and timely follow-up.
  • Handle crisis situations in a calm, professional, and effective manner.

Education and Experience: Bachelor's Degree and three to five years in a full-service hotel as AGM or General Manager.


Pay: Salary, Exempt, $80,000 - $110,000 based on experience.


Benefits:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Basic Life and AD&D Insurance (100% paid by employer)
  • 401(k)
  • Paid Time Off
  • Holiday Pay
  • Bereavement Pay