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Ponderosa Veterinary Hospital, a well-established, privately-owned mixed animal hospital, is seeking a dynamic and enthusiastic Client Service Representative (CSR) to join our team in a full time or part-time capacity. We are ideally looking for candidates who love and excel at customer service and communication and would like to continue to learn and grow within the veterinary field. Our clients want to do everything within their means for their pets, and our goal is to provide the best care available with a level of compassion that we all want for our own companions. We are not corporate. Benefits include excellent hourly compensation, medical insurance, paid time off, paid holidays, discounted pet care, uniform allowance, and CE allowance.
We are looking for someone who:
- is capable of working with multiple phone lines as well as clients on the other side of the front counter- all at the same time, and make each feel well taken care of.
- enjoys educating clients and is able to do so while making them feel at ease and in good hands.
- wants to learn the nuances of ophthalmic conditions to a level that makes them comfortable with and skilled in triaging calls by established clients and referrals from primary care clinicians.
- has an excellent work ethic, is adaptable, and maintains a positive attitude.
- is able to communicate and work effectively as part of a team.
- is comfortable assisting with and interacting with patients (canine and feline predominantly).
- is comfortable in discussing fees, invoices, accepting various forms of payment, and balancing financials at day's end.
- has strong organizational skills and the ability to multitask in a fast paced environment.
- has common sense, a sense of humor, a love of animals, and a desire to work in an environment where the bottom line isn't financial.
For consideration, please include cover letter and complete really assessments with your application. Thank you!'
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Work Remotely
Job Types: Full-time, Part-time
Pay: $13.00 - $20.00 per hour
Benefits:
Schedule:
Supplemental Pay:
Experience:
Work Location: One location
Full Time
$36k-45k (estimate)
02/05/2023
06/03/2023
ponderosavet.com
KALISPELL, MT
50 - 100
1985
Private
SCOTT WENDLING
$5M - $10M
The job skills required for Client Service Representative include Customer Service, CSR, Organizational Skills, Work Ethic, Retirement Plans, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
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Promoting and maintain positive customer relations utilizing service excellence techniques.
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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
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Have an understanding and reception to clients' needs and give proactive customer support.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
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Should have a proven customer support experience or experience as a client service representative.
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Learn to resolve problems and prevent client dissatisfaction.
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