WE ARE LOOKING FOR A NEW COLLEAGUE: We are thrilled to announce that LSEG is sourcing for a person who will join us as Customer Success Associate! Typically retains or renews business, role is eligible for a sales incentive plan. Drives retention via onboarding, training or related activities. Resolves problems and ensures satisfaction. Drives increased usage and renewals. Knowledge & Skill : • Experienced professional with in-depth knowledge of technical discipline or specialism • Provides subject matter expertise across sub-units • Strong understanding of other roles within the function or Business Unit and how they are connected • Knowledge of relationships between all relevant groups within the company • Adapts traditional approaches to solutions and applies in different circumstances • Demonstrates mastery of a specific discipline across a range of related issues Scope of Impact : • Leads routine projects with manageable risks and resource requirements • Provides input to department objectives and goals of a sub-Business Unit or function • May manage budgets for small projects or programs • Advises middle management on functional matters, or on interpretation of policies and practices • May train or mentor professional colleagues Strategic Planning & Decision Making : • Makes recommendations that may shape operational strategy • Determines the nature of complex or undefined problems; independently identifies the best solution from many alternatives • Escalates higher risk or more unique problems • Decisions require interpretive thinking and some judgment in developing solutions WHAT WILL YOU RECEIVE? Development: e-learning platform, a range of workshops and international projects Onboarding: structured training and buddy support Information: access to real-time economic data Diversity: colleagues from 40 countries [working in Gdynia] Charity: 2 additional days off for voluntary jobs Perks: multisport card, private medical healthcare, employee assistance program, pension plan, Office: chillout room with video games, massage chairs and ping-pong table. Activities: sport teams and social events to join Future: corporate pension plan and employee insurance At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose – driving financial stability, empowering economies and enabling customers to create sustainable growth – in everything we do. Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.