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Platinum Dental Services Corporate Office
Lindon, UT | Other
$41k-52k (estimate)
4 Months Ago
Grit Marketing
Lindon, UT | Full Time
$114k-147k (estimate)
3 Months Ago
Call Center Representative
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Platinum Dental Services Corporate Office is Hiring a Call Center Representative Near Lindon, UT

About Platinum Dental
Platinum Dental is rapidly growing, adding new locations, hiring new doctors, all of which cause a need to add many new team members to keep up with our rapid growth throughout the organization.
We believe in having a team of people that genuinely love to serve their patients. Patients drive our passion and are the center of everything we do. We strive for teamwork as well as clinical excellence for our patients on every visit. We are looking for team members that are goal-oriented and enjoy working in an adapting and growing environment.
Here at Platinum Dental, we have been experiencing a lot of growth and success over the past year. Because of this, we have a lot of new positions opening up as we add new doctors and as we focus on internal promotions. We are big believers in continuing to learn, grow, and evolve. If those sound like qualities that apply to you we hope that you will consider joining our team.
About the RoleThis job entails answering phone calls for various office locations throughout our organization. Helping patients with concerns and calling patients to schedule their 6-month hygiene appointments.
Because this job takes about 1-2 months to be fully trained, we are looking for team members who are looking to stay long term, and grow within our company! We need people like you to create a strong patient experience.
Responsibilities 
  • Contact and schedule appointments for our patients 
  • Answering incoming calls
  • Navigate through multiple computer programs at a time
Skills
  • Have a strong foundation for computer navigation skills
  • Have excellent verbal and written communication skills
  • Have a strong sense of ambition, self-motivation, and self-discipline 
  • Good telephone etiquette 
  • Exceptional organizational skills
  • Excellent customer service skills
  • Bilingual Spanish preferred but not required 
Benefits
  • Medical
  • Dental
  • Vision
  • 401K
  • PTO
  • Paid Holidays
  • Monthly performance bonuses
Compensation
  • $15.00 starting (based on experience)

Job Summary

JOB TYPE

Other

SALARY

$41k-52k (estimate)

POST DATE

12/03/2022

EXPIRATION DATE

12/12/2023

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The job skills required for Call Center Representative include Customer Service, Written Communication, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.

If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

02/28/2022: Jamestown, NY

Previous call center experience preferred but not required.

12/17/2021: Greenville, MS

Step 3: View the best colleges and universities for Call Center Representative.

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