1 member services representative Job in richmond heights, oh
Planet Fitness - Cambridge Fitness is Hiring a Member Services Representative Near Richmond Heights, OH
Team Member
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
- Free black card membership
- Mentorship
- Opportunities for advancement
- Ongoing leadership training
- Full time employee health insurance
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occassionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Job Summary
Part Time
$35k-42k (estimate)
03/04/2023
05/14/2024
The job skills required for Member Services Representative include Customer Service, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Services Representative positions, which can be used as a reference in future career path planning. As a Member Services Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Services Representative. You can explore the career advancement for a Member Services Representative below and select your interested title to get hiring information.
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