Search By
1374 Jobs
Front Desk Planet Fitness Arroyo Grande, CA | Full Time
2 Months Ago
Front Desk Residence Inn Orlando, FL | Other
Just Posted
Front Desk Massage Envy Kapolei, HI | Other
Just Posted
Front Desk Residence Inn Carmel Carmel, IN | Full Time
Just Posted
Front Desk SpringHill Suites Bridgeton, MO | Other
Just Posted
Front Desk Hanger, Inc. Westlake, OH | Other
Just Posted
Front Desk Courtyard Memphis East/Galleria Memphis, TN | Full Time
Just Posted
Front Desk Planet Fitness Fort Lauderdale, FL | Full Time
1 Day Ago
Front Desk Courtyard by Marriott Miami Airport Miami, FL | Full Time
1 Day Ago
Front Desk Residence Inn by Marriott Miami Airport Miami, FL | Full Time
1 Day Ago
Front Desk Residence Inn Miami, FL | Other
1 Day Ago
Front Desk Atlanta Marriott Northeast/Emory Area Atlanta, GA | Full Time
1 Day Ago
Front Desk Courtyard by Marriott Omaha, NE | Other
1 Day Ago
Front Desk Stretch Zone - 1007 Tyler, TX | Full Time
1 Day Ago
Front Desk Jefferson Dental and Orthodontics East Dallas, TX | Full Time
1 Day Ago
Front Desk 5th Avenue Recruiting Weston, FL | Full Time
2 Days Ago
Front Desk Admiral Security Services Orlando, FL | Full Time
2 Days Ago
Front Desk Residence Inn Daytona Beach, FL | Other
2 Days Ago
Front Desk Sheraton New Orleans Hotel Orleans, LA | Full Time
2 Days Ago
Front Desk Sheraton Hotels & Resorts Orleans, LA | Other
2 Days Ago
Front Desk Crown Motel Kings Beach, CA | Full Time
7 Days Ago
Front Desk BROOKFIELD Glendale, WI | Other
7 Days Ago
Front Desk BROOKFIELD Brookfield, WI | Other
7 Days Ago
Front Desk BROOKFIELD Glendale, WI | Other
7 Days Ago
Front Desk BROOKFIELD Glendale, WI | Other
7 Days Ago
Front Desk HOFS HUT RESTAURANTS INC Woodland Hills, CA | Other
8 Days Ago
More Search Results

Front Desk

Arroyo Grande, CA | Full Time
2 Months Ago

Job Description

Description

Job Summary

As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience! All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®. Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!

Essential Duties and Responsibilities

  • Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Resolve member concerns and escalate to a Manager as needed.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)

Requirements

Qualifications/Requirements

  • 6-12 months of experience in a customer service environment is preferred
  • Must be 18 years of age or older
  • Willing to become CPR/AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency

Physical Demands

  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 50 pounds.
  • Will encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks.

More reasons to join Planet Fitness!

  • Medical benefits
  • Free Black Card Membership
  • 401(K) Savings Plan
  • Employee perks and discounts
  • Engaging team-building competitions and social events

Health and Safety Requirements

Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

Skills for Front Desk

The job skills required for Front Desk include Customer Service, Billing, Leadership etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk. Select any job title you are interested in and start to search job requirements.

Job Openings with Skill of Customer Service
MORE>>
Job Openings with Skill of Billing
MORE>>
Job Openings with Skill of Leadership
MORE>>

Career Path for Front Desk

The following is the career advancement route for Front Desk positions, which can be used as a reference in future career path planning. As a Front Desk, it can be promoted into senior positions as a Front Desk Clerk Sr that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk. You can explore the career advancement for a Front Desk below and select your interested title to get hiring information.

How to Become a Front Desk

If you are interested in becoming a Front Desk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk for your reference.

Step 1 Understand the job description and responsibilities of a Front Desk

Quotes from people on Front Desk job description and responsibilities
01/31/2022: Indianapolis, IN
01/25/2022: Jackson, MS
12/13/2021: La Crosse, WI
01/23/2022: Fairbanks, AK
02/18/2022: Gainesville, FL

Step 2 Knowing the best tips for becoming a Front Desk can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk jobs
01/25/2022: Winston Salem, NC
02/09/2022: Fresno, CA
01/24/2022: Fargo, ND
01/19/2022: Sacramento, CA
02/03/2022: Mobile, AL

Step 3 View the best colleges and universities for Front Desk

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College