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Planet Fitness
Arroyo Grande, CA | Full Time
$16-16 (estimate)
6 Months Ago
Grand Fitness Mgmt, LLC
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Grand Fitness Mgmt, LLC
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Laxmi Hospitality, LLC
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Grand Fitness Mgmt, LLC
Arroyo Grande, CA | Full Time
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Front Desk
Planet Fitness Arroyo Grande, CA
$16-16 (estimate)
Full Time 6 Months Ago
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Planet Fitness is Hiring a Front Desk Near Arroyo Grande, CA

Description

Job Summary

As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience! All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®. Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!

Essential Duties and Responsibilities

  • Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Resolve member concerns and escalate to a Manager as needed.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)

This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.

Starting at $15.50 per hour. 

Requirements

Qualifications/Requirements 

  • 6-12 months of experience in a customer service environment is preferred
  • Must be 18 years of age or older
  • Willing to become CPR/AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency

Physical Demands

  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 50 pounds.
  • Will encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks.

More reasons to join Planet Fitness!

  • Medical benefits
  • Free Black Card Membership
  • 401(K) Savings Plan
  • Employee perks and discounts
  • Engaging team-building competitions and social events

Health and Safety Requirements

Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

Job Summary

JOB TYPE

Full Time

SALARY

$16-16 (estimate)

POST DATE

09/24/2022

EXPIRATION DATE

01/30/2024

WEBSITE

planetfitness.co.za

SIZE

1,000 - 3,000

FOUNDED

1995

CEO

MANUEL RIVERA

REVENUE

<$5M

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The following is the career advancement route for Front Desk positions, which can be used as a reference in future career path planning. As a Front Desk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk. You can explore the career advancement for a Front Desk below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk job description and responsibilities

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Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.

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Aspiring front desk receptionists should also have the ability to multitask, manage their time efficiently, and communicate effectively.

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Front desk receptionists typically hold a consistent office schedule and may even be eligible for direct deposit, paid vacations, or health benefits.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk jobs

Front Office Administrator uses skills like Financial Arrangements, Payroll, Scheduling Patients, and Travel Arrangements on their resumes.

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Learn the Value of Good Presentation.

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Allowing employees to experience the service from the other side (that of the customer).

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Always meet the expression and unspoken needs of their visitors.

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They have the ability to continuously learn and grow.

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Step 3: View the best colleges and universities for Front Desk.

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