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Planet DDS is the leading provider of cloud-enabled dental software solutions serving over 10,000 practices in North America with over 60,000 users. The company delivers a complete platform of solutions for dental practices including Denticon Practice Management, Apteryx XVWeb Digital Imaging, and Legwork Patient Relationship Management. Planet DDS is committed to creating value for its dental practice clients by solving the most urgent challenges facing today’s dental practices in North America.
Our Customer Support Representative will keep our customer base of dental professionals satisfied with their Denticon software experience by answering questions, providing direct guidance, and by escalating bugs and defects to our secondary support teams within a timely manner.
JOB DUTIES:
SKILLS/QUALIFICATIONS:
Planet DDS Core Values
Collaborative
Working independently and across teams, we create scalable solutions to enable company growth.
Empathetic
We are educated on the experience of our customers and feel vested in their success.
Accountable
We feel ownership for the quality of our work and take pride in the positive outcomes.
Trustworthy
We operate with integrity and honesty, making promises we know that we can keep.
Ambitious
We are driven by our ability to make a long-term, positive impact on the lives of dental market leaders.
Full Time
Ambulatory Healthcare Services
$42k-53k (estimate)
02/08/2023
04/17/2023
planetdds.com
NEWPORT BEACH, CA
50 - 100
2003
Private
HANNAH COHEN
$10M - $50M
Ambulatory Healthcare Services
Planet DDS develops a cloud-based platform that provides dental practice management solutions.
The job skills required for Customer Service Representative include Customer Support, Leadership, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.