Job Title: Logistics Manager

Location: Chicago

Job Type: Full Time

Reports To: Director, Business Development / VP, Business Development

Schedule: Monday – Friday, 7:30am – 4:30pm CST

ABOUT PINWHEEL LOGISTICS, INC.

Pinwheel Logistics, Inc. is a fully bonded and insured full-service transportation company servicing all points domestic and Canada. Pinwheel is dedicated to helping customers save on distribution and transportation costs while improving delivery reliability. We are committed to building strong relationships with our customers and carriers. By providing open lines of communication to our customers and carriers, we have created a seamless operation focused on honesty, respect and efficiency in our business. Like we value our customers, we value our team members!

Why work for Pinwheel?

• Competitive compensation packages, including No Draw against salary and commission structures with no cap!
• Sign-on bonuses for qualified candidates!
• Full insurance packages after 60 days of employment, including medical, dental, vision, life, HSA, FSA and more!
• 401(k) options!
• Ample opportunity to grow your career!

THIS JOB MIGHT BE FOR YOU IF…

• You are motivated to advance your earning potential through sales and commissions.
• You are a self-starter who operates well under pressure and in a fast-paced environment.
• You enjoy interacting with people and providing excellent customer service.
• You have great communication skills and can effectively convey information.
• You are conscientious and take the time to ensure your work is right.
• You are driven and motivated to make a meaningful impact for your role.
• You work well in a team environment.
• You are seeking opportunities to advance your career.

THE ROLE:

As a Logistics Manager, you will be the face of Pinwheel Logistics, Inc. and the first point of contact for our customers. You will be responsible for client engagement over the phone and by email as well as adding new customers to our growing portfolio and your book of business.

KEY RESPONSIBILITIES:

• Develop, maintain and manage new client relationships through cold calling and identifying customer needs
• Research leads and build a comprehensive Book of Business
• Maintain effective communication with customers and other departments
• Help drive new business by prospecting, sourcing, and account penetration
• Develop creative solutions to generate new business opportunities
• Work closely with carrier management and operations to ensure efficiency, affordability and flexibility for customers
• Other duties, as assigned.

EDUCATION & QUALIFICATIONS:

• High school diploma required; Bachelor’s degree preferred
• Minimum of 2 years’ experience in a customer facing Logistics sales role required
• Experience in transportation and logistics
• Excellent customer service and communication skills
• An existing Book of Business
• Ability to effectively negotiate and cold call
• Exceptional verbal and written communication skills
• Strong customer service and relationship building skills
• Working knowledge of computer programs and ability to navigate various sites
• Strong problem-solving skills and ability to recognize issues and identify effective resolutions
• Ability to multi-task, organize, and prioritize duties
• Strong inter-personal, self-motivational, and negotiation skills
• A customer-oriented mindset and active commitment to customer retention
• Personal ownership and accountability

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS:

This position operates in an office environment and uses computers, telephones and other office equipment as needed to perform duties. The employee is regularly required to sit and stand for long periods of time. Must be able to lift 25 lbs. with or without assistance. Must be able to work in front of a computer screen for long periods of time. Must be able to communicate effectively on a telephone and by email. All building occupants are required to wear a face covering when entering the building and elevators.

AN EQUAL OPPORTUNITY EMPLOYER:

It is the policy and practice of Pinwheel Logistics, Inc. to provide equal opportunity to all qualified persons and not to discriminate against any applicant for employment based on race, sex, color, religion, national origin, age, disability, veteran status, or any other status protected by federal, state and local regulations.