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12 Dispatcher Jobs in North Canton, OH

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Three Point Solutions
North Canton, OH | Full Time
$40k-54k (estimate)
1 Week Ago
emtambulance
North Canton, OH | Part Time | Full Time
$39k-51k (estimate)
1 Week Ago
Pinnacle Staffing
North Canton, OH | Contractor
$39k-52k (estimate)
3 Months Ago
ASK Consulting
North Canton, OH | Full Time
$40k-51k (estimate)
5 Months Ago
KAG
North Canton, OH | Full Time
$39k-49k (estimate)
5 Months Ago
North Canton, OH
North Canton, OH | Part Time | Full Time
$40k-55k (estimate)
8 Months Ago
EMT AMBULANCE
North Canton, OH | Full Time
$40k-55k (estimate)
10 Months Ago
Castle Aviation, Inc.
North Canton, OH | Full Time
$39k-45k (estimate)
2 Months Ago
Koala Kruizers Transportation
North Canton, OH | Full Time | Part Time
$39k-54k (estimate)
7 Months Ago
Castle Aviation, Inc.
North Canton, OH | Full Time
$40k-45k (estimate)
3 Months Ago
Three Point Solutions
North Canton, OH | Full Time | Contractor
$15-17 (estimate)
4 Months Ago
Everstaff
North Canton, OH | Full Time
$15-16 (estimate)
6 Months Ago
Dispatcher
Pinnacle Staffing North Canton, OH
$39k-52k (estimate)
Contractor 3 Months Ago
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Pinnacle Staffing is Hiring a Dispatcher Near North Canton, OH

Job Title: Dispatcher

Req ID: 4167

Job Location: Mayfair Rd, North Canton, OH 44720

Job Type: 12 Months

Max Pay: $17.00/hr on w2

Shift: 4:30PM to 12:00 AM (Sun - Thu)

Qualifications: VA01

Qualifications:

  • Needs to be a self-directed individual
  • Must be able to handle multiple tasks at the same time without errors and mistakes
  • Proficient in Microsoft and PC skills
  • Ability to use logic and understand business efficiency
  • Strong communication skills (oral/written), and ability to effectively interface with customers and suppliers at all levels.
  • Works well in team environments.
  • Associate degree preferred or relevant equivalent experience
  • 1-3 years of experience in customer service and/or call center

Associates degree, preferred

Responsibilities:

As a Dispatcher for you will provide Call Management System scheduling support to Customers, Service Delivery Team Members, Field Associates, and Business Management Team Members, sharing in the responsibility of meeting customer service performance expectations, as well as focused support on special projects for high visibility customers. This position needs to be a self-directed individual. This position will include evening and weekend hours.

  • Proactively problem solving
  • Escalating urgent service needs and Technician related issues & concerns to appropriate management team
  • Participating in conference calls, and provide analysis of call volumes & high priority customers and known issues
  • Monitoring real time operation of the Call Management System to ensure Service Level Agreement (SLA) is being met and all available Technicians are actively assigned to calls
  • Continuously monitoring "white space " on the Call Management System to ensure maximum productivity of Technicians
  • Continuously monitoring for duplicate calls and bundling as required
  • Monitor and coordinate part ordering and shipment with Technician and schedule call accordingly
  • Monitor and escalate incomplete calls until resolved
  • Responsible to dispatch calls to Flex Labor Partners and monitor to completion
  • Responsible for marking Technician unavailability on the Call Management System chart for emergency situations as per standardized documentation and making Business Team aware of those occurrences
  • Reviewing call lists; determining initial urgency and scheduling appropriately through interface with Technicians, Business Team, and customers
  • Utilizing team/geography knowledge to improve resource efficiencies
  • Documenting customer dissatisfaction and field issues and provide to Business Team for appropriate action
  • Documenting customer satisfaction and recognition of Technicians for good performance
  • Contacting customers with estimated times of arrival as necessary
  • All other duties as assigned

Addtional notes:

  • Working varied shifts and weekends as scheduled.
  • Minimal travel for business.

Job Type: Contract

Pay: $17.00 per hour

Application Question(s):

  • Do you have a reliable vehicle and Driving License ?
  • Are you comfortable for a background check and Drug Test?
  • Are you comfortable for shift 4:30Pm to 12Am ?
  • Are you comfortable with pay rate $17/hr on w2 ?

Experience:

  • Customer service: 2 years (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Contractor

SALARY

$39k-52k (estimate)

POST DATE

08/19/2023

EXPIRATION DATE

12/15/2023

WEBSITE

pinnaclestaffing.com

HEADQUARTERS

Greenville, SC

SIZE

100 - 200

Show more

Pinnacle Staffing
Contractor
$53k-68k (estimate)
1 Week Ago
Pinnacle Staffing
Contractor
$24-25 (estimate)
2 Weeks Ago
Pinnacle Staffing
Contractor
$52k-67k (estimate)
1 Month Ago

The job skills required for Dispatcher include Customer Service, Scheduling, Problem Solving, Communication Skills, background check, Call center, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.

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If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Dispatcher job description and responsibilities

Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie

02/07/2022: Vincennes, IN

Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.

12/30/2021: Oklahoma City, OK

A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.

02/03/2022: Oklahoma City, OK

A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.

02/02/2022: Las Cruces, NM

A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.

12/12/2021: Pittsburgh, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Dispatcher jobs

Getting training and certification as a truck dispatcher.

01/02/2022: Evansville, IN

Communicate with all parties before & during the job and getting feedback and updates.

12/25/2021: Eugene, OR

Complete a City employment application.

01/04/2022: Manchester, NH

Dispatchers should use an understanding tone and approach when communicating with callers.

01/03/2022: Las Cruces, NM

Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.

03/06/2022: Tucson, AZ

Step 3: View the best colleges and universities for Dispatcher.

Butler University
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Fairfield University
United States Merchant Marine Academy
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