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Medical Services Supervisor - Crisis Services
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$78k-102k (estimate)
Full Time 1 Week Ago
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DuPage County Health Department is Hiring a Medical Services Supervisor - Crisis Services Near Wheaton, IL

Salary: Depends on Qualifications
Location : 115 N County Farm Road Wheaton, IL
Job Type: Full Time (40.0 hours per week)
Job Number: 24-00754
Service Unit: Behavioral Health Services
Department: BHS Management
Opening Date: 02/21/2024
Closing Date: 4/1/2024 11:59 PM Central
Description

In preparation for the opening of the Crisis Recovery Center, DuPage County Health Department Crisis Services is expanding the current crisis team to include a Medical Services Supervisor. The Medical Services Supervisor will oversee the nursing operations within the Crisis Residential program. Crisis Services is located on the DuPage County Campus in Wheaton and provides 24/7 crisis mental health services to County residents who may be experiencing a psychiatric crisis or are in need of additional support for symptoms of mental illness. Crisis Residential is a 12-bed voluntary unit, providing short-term crisis stabilization services for residents ages 18 and over, who are experiencing a mental health crisis. Crisis Services staff work as a team to deliver quality care and a quick response to residents in need. Click to learn more about our Crisis Programs.

The Crisis Recovery Center (CRC) is the critical next step in DuPage County Health Department's decades-long journey to build the infrastructure needed to support a best-in-class behavioral health system and ensures all DuPage County residents will have "someone to call, someone to respond, and somewhere to go" when experiencing a mental health or substance use crisis. The CRC will help residents de-escalate, stabilize, and connect to community resources catered to their individual mental health and substance use treatment needs. The building design and operations will ensure individuals and their families feel welcome, respected, and secure throughout every step of their care. The CRC serves as an alternative to hospital emergency departments and simplifies access to crisis care for all individuals, families, and first responders. Please go to the page on the DCHD Website for additional information.
The DuPage County Health Department is proud to announce an opportunity to work as a Medical Services Supervisor within our Behavioral Health Services Division. This position will work within our Crisis Services programs and oversee the nursing staff working within Crisis Residential.
This is a full-time position that is Monday through Friday 8am to 4pm and may require being available by phone after regular business hours.
Can you say benefits? This position offers a full, DuPage County benefit package which includes 12 paid holidays, 3 weeks of paid vacation per year and paid sick time . This is also a pension-eligible position and we are a qualifying employer under the Public Service Loan Forgiveness Program.
Responsibilities

  • Supervise 24/7 Medical Services areas and provide clinical supervision to psychiatric nurses, medical assistants, and other support staff at Crisis Services.
  • Manage activities, workflow, and nursing resources and implement practices according to established rules, regulations, and standard practices of the profession.
  • Identify and resolve employee relations issues
  • Interview, hire, and train staff
  • Collaborate with onsite pharmacy and build and maintain relationships with other supervisors.
  • Implement projects delegated by Assistant Director of Crisis Services.
  • Provide appropriate leadership and direction and promote positive morale, creativity, and teamwork among staff
  • Evaluate employee performance and set clear goals and expectations
  • Respond to clients and/or customers, either in person or over the phone, during business hours.
Requirements

Completion of a Bachelor's Degree in Nursing, certification in specialty area preferred, three years of psychiatric nursing experience which included one year of managerial or supervisory experience; or an equivalent combination of training and experience, a current Registered Nurse license from the State of Illinois.
DuPage County Health Department is an equal-opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
DuPage County Health Department offers a variety of benefits to meet your needs. Please visit on our Careers Page for more information.
Benefits for Employees
Employees of the DuPage County Health Department may select from a variety of benefits to meet their needs.
Full-time employees are eligible for the following benefits.
Health Department benefits are administered through the DuPage County Government Human Resources Office. Detailed descriptions and premium rates of these plans are available at
Medical Insurance
Blue Cross and Blue Shield of Illinois is our current health insurance provider. Full-Time Health Department employees may select from four medical insurance options: three preferred provider organization (PPO) plans and one health maintenance organization (HMO) plan. You may speak to a doctor anytime through the Teledoc program, which provides access to U.S. board-certified doctors through the convenience of phone or video consults.
Plan participants are also eligible for a variety of added discounts on gym memberships and other health-related products and services. They also have access to the Well on Target program, which provides a convenient, secure website with personalized tools and resources such as health coaching, health assessments, and digital tools to track health information important to you.
Vision Discounts & Insurance
A vision care discount program is available as part of the medical insurance plans. Comprehensive vision insurance is also available.
Prescription Plans
Prescription coverage is available with all medical plans and includes the convenience of a mail-order option. Staff may also use the on-site pharmacy at the Central Public Health Center located in Wheaton.
Dental Insurance
The Delta Dental PPO program allows you to visit any dentist you wish.
Flexible Spending Accounts
Flexible Spending Accounts allow you to set aside money on a pre-tax basis to pay expenses such as those not covered by medical or dental insurance, or day-care costs.
Life Insurance
All full-time employees are provided a $25,000 life insurance policy at no cost to the employee. Supplemental coverage is available for the employee, their spouse, and their children.
Disability Insurance
Employees may elect additional accident and critical illness disability benefits.
01

Do you currently have one of the following Licensure? Please choose any that apply.
  • LCP
  • LSW
  • LCPC
  • Anticipate LCPC
  • LCSW
  • Anticipate LCSW
  • ALMFT
  • LMFT
  • CADC
  • Other
  • Not Applicable
  • Illinois Medical License
  • Dietitian
  • Illinois Nursing License
  • Certified Medical Assistant
02

How many years of experience do you have working with the chronically mentally ill population?
  • No experience
  • Less than 1 year
  • 1 year to less than 2 years
  • 2 years to less than 3 years
  • 3 years to less than 4 years
  • 4 years to less than 5 years
  • 5 years or more
03

How many years of Supervisory experience do you have?
04

Do you speak Spanish? If so, please rate your fluency.
  • Yes
  • No
  • Minimal
  • Casual Conversation
  • Fluent
Required Question

Job Summary

JOB TYPE

Full Time

SALARY

$78k-102k (estimate)

POST DATE

03/21/2024

EXPIRATION DATE

04/09/2024

WEBSITE

dupagehealth.org

HEADQUARTERS

Wheaton, IL

SIZE

500 - 1,000

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