OUR WHY: 5-STAR SERVICE CULTURE

At Physician Partners LLC, it’s our commitment, our passion, and our culture that sets us apart. We don’t just talk the talk - we believe in it and live by it. We are revolutionizing the healthcare industry by focusing on quality, not quantity. Our core value is always to deliver 5-Star Service. And by doing so, we are successfully able to achieve our mission of Better Health.

Physician Partners IPA/MSO aligns payors and providers across all populations with the people, processes, technologies, and information to transition to value-based care and achieve high-quality, cost-effective care with patients and physicians.

We are a preferred partner for driving value-based care adoption and delivering personalized, secure, and seamless healthcare experiences. We take great care of our team, patients, providers, and affiliates. To us, it’s about providing quality care for better outcomes! When our patients win with Better Health, Physician Partners wins.

THE OPPORTUNITY:

The IT Analyst will support the IT function. This Team Member is expected to perform within the following scope, as well as other assigned duties and activities that aid and leverage our Teams.

Responsibilities include and are not limited to:

• Manage technology operations and the implementation of new IT systems and policies
• Support day-to-day management of the IT department; inclusive of infrastructure, software, hardware, networks, and security
• Ensure IT systems and people are effective and functioning within the limits of budget, time, and specifications of the enterprise
• Facilitate new clinics opening, including vendors management, quality control of equipment, and applications setup
• Inspect the use of technological equipment and software to ensure functionality and efficiency
• Lead efforts to improve IT processes:
  • Direct the effective opening of new clinics
  • Identify the need for upgrades, configurations, or new systems and report to management
  • Work with information engineers on finding solutions to manage business activities
• Facilitate communication with vendors during systems deployments/upgrades, new locations openings, and troubleshooting

Key Attributes:

• Has a contagious and positive work ethic, inspires others, and model the behaviors of our core values and guiding principles
• An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments.
• Is able to work within our Better Health environment by facing tasks and challenges with energy and passion.
• Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals.
• Demonstrated ability to handle data with confidentiality
• Excellent communication, both written and verbal
• Understanding of other, non-technical, parts of the business

Skills and Qualifications:

• 2 years experience in an IT position
• Demonstrated in-depth understanding of networks, and computer systems (both hardware and software)
• Superior interaction skills
• Excellent problem-solving skills and analytical mindset
• Excellent organizational, time-management, and multi-tasking skills with strong attention to detail
• Demonstrated resourcefulness, initiative, and results-oriented capabilities
• Ability to work cross-functionally with multiple teams
• Ability to shift focus, multi-task, and prioritize in a rapidly changing environment
• Strong reasoning and critical thinking skills are required
• Results-oriented with a focus on quality execution and delivery
• Valid driving license and access to a reliable vehicle