You believe that the role of People Operations is to help foster win-win relationships between the employer and employees. Business leaders would describe you as a thought partner and trust your counsel. Your ability to build partnerships, paired with your deep understanding of the value of diversity and equity, position you to foster a culture where all employees are growing their contributions and driving meaningful outcomes towards the organization's strategic goals.

The Phoenix has been growing rapidly over the last few years, and we've built our POPs team to support our over 100 employees, cover employee relations, people operations, and talent acquisition. Now it's time for us to add a Director of People Operations to our team-that's where you come in: you've got big ideas and we've got big projects to tackle. Up first, we will rely on your expertise to help us transform our HR systems. Join us and help us take our people operations practices to the next level. This role can be located in Boston, Denver or possibly another location depending on the candidate.

KEY RESPONSIBILITIES

• Ensure The Phoenix has the right talent practices and policies in place to ensure employee well-being
• Lead the People Operations team
• Maintain a solid point of view on our organization's talent position that is rooted in both skills and knowledge and also contribution to the culture of the organization
• Implement new HR systems, processes, and best practices
• Capture and analyze talent data in a meaningful way that helps drive moments of insight on where things are going well and where we need to prioritize focus and resources
• Collaborate with leaders to create short, medium, and long-term talent plans to close existing talent gaps and ensure the right people are in the right roles
• Partner with leaders to ensure that each staff member has a clear articulation of their role and responsibilities that is shared with their supervisor and rooted in how they create value
• Learn and apply Principles Based Management© (PBM) to solve problems and drive better decisions within our organization
• Travel approximately 8-12 days per year (more if not located in Denver or Boston)

QUALIFICATIONS

• 7-10 years of relevant experience, including significant personnel management experience
• Excellent interpersonal skills and high emotional intelligence
• Comfortability challenging business leaders
• Demonstrated ability to be a strong leader
• Track record of effective strategic thinking
• Expertise in Diversity, Equity and Inclusion (DE&I) strategy and initiatives and a desire to apply anti-racism and anti-oppression principles and practices
• Background in talent metrics
• Bias towards action and ability to thrive in fast-paced and evolving environment

PREFERENCES

We welcome all great applicants to apply even if you don't have all these preferred attributes

• Lived experience as a peer in recovery
• Background in project management
• Competency with Excel and Microsoft Suite
• Fluency in two or more languages

SALARY AND BENEFITS

• $120,000-$130,000 annually
• 403(b) retirement plan with 4% match
• Paid time off (vacation/sick days/skill enhancement days)
• Medical, dental, and vision plans

ABOUT US

The Phoenix's mission is to build a sober active community that fuels resilience and harnesses the transformational power of connection so that together we rise, recover, and live. Through activities such as CrossFit, climbing, hiking, yoga, boxing, and meditation, participants build confidence, self-respect, and community. The Phoenix offers free programs for anyone with 48 hours of sobriety, operating in 184 counties across 48 states and for people around the globe virtually. Since 2006, we have served 162,398 individuals.

At The Phoenix, we welcome people from all backgrounds and strive to create a healing-centered environment that allows everyone to bring their authentic selves to the workplace. We seek to create a workplace environment that accurately reflects the diverse communities we serve. We understand that voices of varied experiences and perspectives are central to our mission and our impact. We do not discriminate on the basis of race, color, religion, creed, gender, gender expression, age, national origin, ancestry, disability, marital status, sexual orientation, or military status.