IRG Realty Advisors (IRG RA) provides comprehensive commercial real estate solutions for entrepreneurial owners/investors, corporations, institutional and governmental clients. Currently the largest management services company headquartered in the state of Ohio, our portfolio has over 90 million square feet of assets in 28 states. The profile includes Commercial Office & Retail, Industrial, Warehouse, and Multi-Family properties. 

IRG RA provides specific emphasis and unique experiences in developing and managing large complicated mixed-use projects. IRG RA’s Core Purpose is to Improve communities by developing and implementing innovative real estate solutions through customized approaches that surpass our client's expectations. 

As an Advisory firm, our approach is to connect all the elements that can affect the performance of a commercial real estate investment and bring those together into a cohesive strategic recommendation of value enhancement. This is accomplished with an eye toward each step of the real estate life cycle, from acquisition to repositioning, to stabilization, to exit planning. Through our six independent yet coordinated service lines, IRG RA advises our clients on Property & Asset Management, Transaction Management, Development Services, Project Management, Consulting, and Facility Management.

We are looking for passionate, enthusiastic associates who are committed to professional development and focused on achieving unparalleled results for our clients and partners.

Job Description: 

The Operations Manager role is within the Property Management division of IRG Realty Advisors. It will assist the Property Manager in the overall operation and maintenance of the property and be responsible for planning, overseeing, and leading of projects. General responsibilities will pertain to plans, organization, direction, and control of the operational activities of the property to meet the tenants' and clients' needs. 

This role will support properties in Elkhart and South Bend, Indiana with the potential to help support properties in Indianapolis and Fishers, Indiana. 

 Essential Job Functions:

• This is a hybrid position in that it requires a combination of first-hand technical knowledge and administrative, people, and customer service skills. 

• Provides hands-on diagnosis of building systems and infrastructure, including HVAC, plumbing, electrical, life safety, and fire protection/suppression.

• Manages several moving project parts of a project simultaneously.

• Ensures projects are on time, on budget, and within scope.

• Understands delivery, usage, and measurement of utilities and possessed skills to track and reduce consumption of utilities.

• Maintains appropriate standards of physical maintenance and operations of the facilities.

• Supervises Contractors for all maintenance contracts and custodial work on all building components, as well as equipment; Negotiates maintenance contracts for all plant and equipment and manages those contracts while overseeing and reviewing their work.

• Troubleshoots complex maintenance problems, develops creative solutions, and performs complex maintenance duties as necessary.

• Interfaces with contractors and vendors; Creates written specifications and secures bids for services in accordance with the established bid process.

• Researches and evaluates new maintenance products and procedures. 

• Solicits bids and negotiates with vendors for goods and services. Holds vendors accountable for the quality of work, billing accuracy, and adherence to property policies and procedures for all projects.

• Establishes schedules for repairs and preventive maintenance and ensures they are completed.

• Prepares and makes recommendations for the annual maintenance budget. Implements approved budget on a day-to-day basis and is accountable for operating the property within the budget guidelines. 

• Develops and enforces operational protocol to ensure energy-efficient operation of the facilities.

• Assists the Property Manager with the development of fiscally responsible operational and maintenance policies, procedures, and plans.

• Prepares and makes recommendations for the annual maintenance budget. Implements approved the budget on a day-to-day basis and is accountable for operating the property within the budget guidelines and management of annual operating and maintenance budgets.

• Follows the guidelines of the IRGRA WORKFLOW Program to include elements of Vacancy Management (Vacancy Characterization and Review), Tenant Retention (Tenant Walkthrough, Tenant PM Compliance, Tenant Space Compliance), Compliance (Elevator Inspection), Fire System (Fire Riser Inspection, Fire Pump. Flow Test, Fire Panel Inspection, Sprinkler Pipe Integrity Testing, Impairment Management, Fire Protection, Analysis, Fire Pump Run, Fire Sprinkler Test, Backflow Inspection), Environmental (Water Treatment Test, Monitor Well Test, UST/AST Review), Operations (Site Inspections, Site Walkthroughs, Hot Work Management, Read Meters, High-Voltage Tests, Infrared Tests, Roof inspections, HVAC inspections, Grounds Review, Winterization), Leasing Support (Pre-Tour Review, Manage Tenant Improvements, Close-Out Walkthrough) and Budget/Capital (Budget Preparation, an inspection of Elements Under Service Agreements, RFP Preparation, Capital Plan Reforecast and Manage Capital Projects)

Skills/Qualifications:

• High school or Bachelor’s Degree or equivalent experience

• Minimum 3-5years’ experience in the facility or property management field

• Strong ability to multi-task and work with deadlines under pressure

• Excellent communication and organizational skills

• Knowledge of Microsoft Outlook, Word, Excel, PowerPoint, and/or CAD is very beneficial

• Physical Demands: the ability to lift 50 pounds, climb ladders and stairs to assess roof tops, walk the property in various weather conditions 

IRGRA provides equal employment opportunities. Discrimination of any type will not be tolerated. IRGRA is an Equal Opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by state, federal, or local law. In compliance with the Americans with Disabilities Act Amendments Act (A.D.A.A.A.), if you have a disability and would like to request an accommodation to apply for a position, email agreen@irgra.com.

IRG Realty Advisors participates in E- Verify. For more information on E- Verify, please visit e-verify.gov.