SUMMARY

Program Coordinator reports to the Program Director, s/he is responsible for the supervision and leadership of the clinical staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and responsibilities may be assigned.

• Responsible for management of the clinical staffs; including their hiring, performance evaluations, promotions, discipline and terminations, as well as training activities;
• Under the guidance of the regional clinical director and the program director, plans, directs, and coordinates all treatment services;
• Evaluates program effectiveness, makes revisions to the clinical program design and/or policies and procedures, as needed;
• Supervises case conferences, meeting with staff weekly to assess patient progress;
• Evaluates and monitors program activities (e.g. counseling, seminars and workshops, work assignments);
• Liaison with senior administrative and clinical staff in the Phoenix House;
• Ensures that policies, procedures and regulatory requirements are adhered to by staff;

COMPETENCIES (KSAs)

• Leadership
• Initiative
• Ethical Practices
• Judgment
• Relationship Management
• Emotional Intelligence
• Professional Boundaries
• Global and Cultural Awareness
• Critical Evaluation
• Problem Solving
• Decision Making
• Communication
• Teamwork
• Crisis Management
• Technical Capacity

REQUIRED EDUCATION

• Masters Degree in Social Work or Mental Health Counseling

LICENSES/CERTIFICATIONS

• Independent license issued by NYS
• Credentialed Alcoholism and Substance Abuse Counselor (CASAC) in good standing, preferred

REQUIRED EXPERIENCE

• Minimum five years of experience working in substance use disorder treatment
• Minimum two years of experience in a supervisory role
• Familiarity with OASAS regulations and those of other relevant bodies (i.e. housing providers, Department of Social Services, etc.)

WORK ENVIRONMENT

• This job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones and photocopiers.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Regularly required to sit, use hands to type, handle or feel objects, tools or controls; reach with hands and arms, and talk or hear.
• Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds