Equal Opportunity Employer/Disabled/Veterans

Academy Bank and Armed Forces Bank provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Dickinson Financial Corporation and its two family-owned banks-- Academy Bank and Armed Forces Bank--have a long history of service to our Clients and the communities in which we do business. Our commitment to a diverse, equitable, and inclusive environment contributes to immediate results and the long-term success of people. We recruit service-minded talent to deliver Fast, Easy, and Personal banking that is welcoming to all, while having fun and doing good things along the way! 

Summary:

The Mortgage Loan Assistant serves as a Bank representative for assigned Mortgage Loan Officer on mortgage-related inquiries, documentation needs, and mortgage product marketing activities. The Loan Assistant will liaise between prospective/existing clients and internal processing, closing and underwriting departments; manage client documentation and resolve inquiries and documentation needs to complete client file for mortgage re-finances and purchases; gather background information as required; partner with others to gain approval for loan applications based on analysis and company mortgage policies; with mortgage support staff to ensure timely response to client inquiries; provide support to Mortgage Loan Officers on loan marketing activities with the goal of expanding mortgage loan volume, markets, and sales channels. All activities are performed to ensure a standard of service excellence. The Mortgage Loan Assistant maintains the minimum levels of file quality and client service set by Bank management.

Position pays a minimum of 31,200. Position is eligible for additional incentive compensation based on achievement of established incentive goals. The monthly average incentive can range from $0 if no goals are met and can be more than $100.00 if goals are exceeded. Full-time associates are eligible for our benefit package that includes: medical, dental, and vision insurance; 401(k) plan; Company paid life insurance, short and long term disability insurance; Company paid vacation, sick leave, holidays, and more! Part-time associates are eligible for 401(k).

Principal Accountabilities:

• Serves as main point of contact for incoming client inquiries as support for a Mortgage Banker.
• Partners with internal processing, closing and underwriting departments to manage all requests and needs to fulfill the loan origination process. These responsibilities include but are not limited to; submit complete applications, pull credit reports, verify debts,produce/send early disclosures, and estimate monthly payments for any outstanding debts not listed and add them to debts on application.
• Meets with loan applicants and assist clients with the loan application process.
• Works with clients and closing department to set loan closings.
• Prepares loan documentation for underwriting and processing, ensuring it is complete and accurate.
• Ensures that each loan is processed accurately.
• Supports assigned Mortgage Loan Officer’s pro-active marketing activities by performing various tasks, such as but not limited to, market research, outbound calling campaigns, attendance at networking meetings, etc.
• Percentage of time spent on administration or marketing tasks can and will vary depending on a number of factors, such as loan volume or loan officer needs.
• Abides by all applicable Bank Residential Mortgage policies, procedures, and regulations.
• Communicates current loan status to clients and authorized third parties.
• Understands, embodies, communicates, and instills corporate initiatives and vision, including the Six Pillars of Success.
• Maintains client information in complete confidence.
• Completes other specified duties as assigned.
• Regular attendance required, working at the assigned worksite, or assigned remote location during regular business hours and/or assigned hours.