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The Customer Service Representative (CSR) may be among a customer’s first contacts with Motili. CSRs providing fast, friendly, and accurate information for customers and others has a lasting effect. For this reason – Motili CSRs work directly with our Home Warranty Company, contractors and yes sometimes the customer. Our main goal is to provide excellent customer service when providing information about Goodman/Daikin products, services, and features and assists with quotations, processing orders, and respond to customer complaints. Motili CSRs provide great customer service using fast, friendly, and accurate information while responding to customers, processing chat requests, general service requests, orders and quotes for services. When presented with a complaint, a CSR’s professionalism, use of issue resolution and de-escalation techniques can effectively resolve many issues to the mutual benefit of both the customer and the Company.
May include;
Participate in additional projects/activities to support ongoing business needs.
MIN: $18.15 MID: $22.70
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.#ZR1
Full Time
$37k-47k (estimate)
04/17/2024
05/02/2024