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Customer Service Representative - Insurance
$41k-50k (estimate)
Full Time 6 Months Ago
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Petersen Hatcher Insurance Agency is Hiring a Customer Service Representative - Insurance Near Miramar, FL

Job Description


Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Benefits


Paid Holidays

Bonus Opportunities

Paid Time Off (PTO)

Weekends Off

Career Development & Growth

Team Building Activities

Hands On Training

Professional Work Environment

Responsibilities


  • Process customer policy change requests.
  • Secure all Trailing Documents from customers.
  • Complete Evidence of Insurance requests.
  • Document each customer contact in eAgent.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Take premium payments from customers.
  • Ask each customer for referrals and explain our referral program.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Answer incoming phone calls on the first ring.
  • Provide exceptional customer service.
  • Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
  • Assess and identify the wants and needs of your customer(s) over the phone

Requirements


  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Must have ability to multi-task.
  • A Property & Casualty license is preferred but will train good individual.
  • Professional phone etiquette.
  • Great Customer Service Skills.
  • Works well with other employees and is a team player with a positive attitude.
  • Strong communication skills, both oral and written.

Job Summary

JOB TYPE

Full Time

SALARY

$41k-50k (estimate)

POST DATE

09/28/2022

EXPIRATION DATE

08/15/2023

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The job skills required for Customer Service Representative - Insurance include Customer Service, Communication Skills, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative - Insurance. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative - Insurance. Select any job title you are interested in and start to search job requirements.

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