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Customer Experience Specialist (Advisor)
Best Buy Waldorf, MD
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$62k-79k (estimate)
Full Time 7 Days Ago
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Best Buy is Hiring a Customer Experience Specialist (Advisor) Near Waldorf, MD

**Customer Experience Specialist (Advisor) - Job Details**

**Customer Experience Specialist (Advisor)**

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**Overview**

Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure)

* Backup childcare

* Tuition assistance for yourself and dependents

* Generous employee discount

* Medical, dental, paid time off

* Rewards/discounts for learning about new products

* Self-paced learning in sales, leaderships, time management, inclusion & diversity and so much more.

Seasonal employees also receive our generous employee discount.

Customer Experience Specialists are the face of Best Buy for everyone who visits our stores. They are obsessed with finding the right solutions to fit each persons immediate and future needs. Specialists build long lasting relationships with our customers as they provide unique and personalized service over time.

Customer Experience Specialists are given the full training necessary to recommend the right products and services to each customer. This includes fundamentals of delivering world-class product knowledge and customer service in a customer obsessed environment. You will be trained in the department that most interest you and be exposed to learning about new and exciting product categories as they are developed.

At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We're committed to being one of the best companies for our customers and employees by fully embracing people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring our workforce is reflective of the communities we serve.

We are obsessed with building long-term relationships with our applicants, employees, and customers. If you like working in an environment that inspires individual and team success, you'd be a great addition here.

**Key Responsibilities**

* Greets, welcomes, and engages with customers in a warm and friendly manner.

* Uses acquired skills and knowledge to recommend products and services to meet customers current and future needs.

* Serves as a brand ambassador by bringing your love and passion for the Best Buy brand, customer service, and technology together in service of our customers.

* Assists customers with their sales orders, returns, and exchanges.

* Applies the appropriate knowledge and expertise through ongoing learning and self-development.

* Utilizes available tools to stay current on skills and promotional initiatives.

* Helps execute profitable growth through critical business drive times while supporting our customer obsession.

* Maintains merchandising and ensures their department is clean and well stocked.

* Works in cooperation with their supervisor and associates in other departments.

**Basic Qualifications**

* Working and thriving in a fast-paced, team-oriented environment

* Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)

Auto Req. ID 848378BR

Location Number 000446-Waldorf-Store

Address 11725 Berry Rd

City Waldorf

State MD

Job Summary

JOB TYPE

Full Time

SALARY

$62k-79k (estimate)

POST DATE

03/22/2024

EXPIRATION DATE

04/09/2024

WEBSITE

bestbuy.com

HEADQUARTERS

RICHFIELD, MN

SIZE

>50,000

FOUNDED

1966

TYPE

Public

CEO

CORIE S BARRY

REVENUE

$10B - $50B

INDUSTRY

Retail

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About Best Buy

Best Buy owns and operates a chain of retail stores that offers consumer electronics and appliances.

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The following is the career advancement route for Customer Experience Specialist (Advisor) positions, which can be used as a reference in future career path planning. As a Customer Experience Specialist (Advisor), it can be promoted into senior positions as a Customer Retention Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Specialist (Advisor). You can explore the career advancement for a Customer Experience Specialist (Advisor) below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Experience Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Experience Specialist job description and responsibilities

Provide an exceptional customer experience through all channels, providing a personalized experience whenever possible.

01/31/2022: Killeen, TX

Focus on activities that create lifetime customers – provide them a standout and consistent experience that keeps them coming back for more.

12/26/2021: Huntsville, AL

Complete prioritisation of customer support requests, providing solutions through online and over the phone support.

01/31/2022: Detroit, MI

Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.

01/12/2022: Mcallen, TX

Attend to customer enquiries, requests, and complaints by proffering value-adding solutions ; Going the extra mile to provide suitable solutions.

01/27/2022: Parkersburg, WV

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Experience Specialist jobs

Customer experience specialist job description get to make a difference every single time they go to work.

02/02/2022: Salisbury, NC

Portland Customer Support agents are required to conduct themselves professionally and provide exceptional service while supporting all business decisions.

12/13/2021: Wichita, KS

Exercise good service and business judgment with end goal of customer satisfaction.

01/12/2022: San Diego, CA

Team oriented, ability to work with a diverse customer base, ability to negotiate and strong sales skills.

01/18/2022: Baton Rouge, LA

Must possess excellent customer service attitude/skills.

03/02/2022: Rapid City, SD

Step 3: View the best colleges and universities for Customer Experience Specialist.

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