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Pet Supplies Plus
Austin, MN | Full Time
$35k-45k (estimate)
0 Months Ago
Salon Leader
$35k-45k (estimate)
Full Time | Retail 0 Months Ago
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Pet Supplies Plus is Hiring a Salon Leader Near Austin, MN

Salon Leader; Full-time, Salary Base Pay, Commission & Benefits

We are looking to add a Salon Leader to lead our Salon Team. This position will manage the Grooming Salon in our Austin, MN location. They will manage a team of Groomers as well as, taking on Grooming appointments of their own. Ideal candidates are excited about our pets and neighbors and go the extra mile to ensure they are delighted when leaving our Salon. In conjunction with the team, you will be responsible for providing neighborly, trustworthy, and knowledgeable service.

Primary Responsibilities:

Grooming

  • Provide excellent Customer service to our customers (neighbors).
  • Perform Full-Service Grooming Services including but not limited to bath, blow dry/brush, full professional groom, ear cleaning, nail trimming & filing, tooth brushing, anal glands.
  • Groom and style pets based on pet owner instructions and requests.
  • Ensure wellness and safety of those in our care at all times.
  • Approach and greet pet parents, providing quick and courteous service by learning about pets, neighbor preferences and determining their needs.
  • Drive neighbor satisfaction by developing long-term relationships with pet parents, sharing product knowledge, and suggesting products and services needed for happy and healthy pets
  • Community outreach to attract new neighbors for Salon Services
  • Oversee routine cleaning, keeping our environment inviting, and assist the store team with tasks and neighbor engagement in downtime.

Manage Salon

  • Manage a team of Groomers and Grooming Techs.
  • Run the operations of the store’s pet salon.
  • Provide basic grooming training to the team of Groomers and Grooming techs.
  • Supervise and assist Groomers and Grooming tech in every day grooming activities.
  • Manage and assist customer service issues of the salon team.
  • Manage the schedule of each Groomer and Grooming Tech in the salon.
  • Make employment decisions for your team.

Administrative

  • Be responsible for light bookkeeping involving the grooming salon and the salon team.
  • Order inventory for the salon.
  • Assist our management team and our outside consultant in payroll and HR activities.

Successful Candidates will have the following qualifications and characteristics:

  • 2-5 years of experience in pet grooming required.
  • Some leadership/managerial experience strongly preferred.
  • Experience with administrative activities preferred.
  • Ability to hold one’s self accountable for actions, successes, and failures.
  • Strong leadership skills.
  • A passion for driving the business and building long-term neighbor/pet relationships.
  • Excellent Grooming skills.
  • Superb organizational and time management skills; ability to plan and coordinate work independently, balancing multiple work demands in a fast-paced environment.
  • Proficient in Microsoft Office.
  • Strong written and verbal communication skills; ability to adjust communication style appropriately to meet the needs of the salon team and customers.
  • Knowledge of basic safety laws.
  • Strong problem-solving skills.
  • Great customer service skills.
  • Experience making decisions that impact the organization’s operations, revenue and reputation.
  • Strong interpersonal skills.
  • Ability to maintain confidentiality.
  • Ability to be flexible in the work environment and willing and able to adapt to changing organizational needs.

ABOUT PET SUPPLIES PLUS

With more than 550 corporate and franchise locations in over 35 states, Pet Supplies Plus is America's favorite neighborhood pet store. Each Pet Supplies Plus location is large enough to house an incredible variety of food and goodies to spoil each pet in your home, yet small enough to still feel neighborly. Our location in Austin, MN is a franchise location with Owners who are just as crazy about their team as they are about pets! We joined the neighborhood in August 2019 and are eager to continue to have a positive impact on the community of both pets and people too!

Physical Requirements: Primarily standing and walking with occasional sitting. Lifting or team lifting up to 50 lbs. on a daily basis.

Physical Demands: Primary working standing, walking, stooping, crouching, and kneeling, with occasional sitting; frequent reaching, carrying, lifting, pushing, pulling, grasping, typing, talking-speaking clearly, hearing-conversation, and seeing-near

Work/Environment: Moderate to high noise level consistent with a salon environment with frequesnt noise from the animals. Very occasional travel as required for business meetings, educational events, etc.

Personal/Physiological: Interaction with people, working around people, delegating work and holding oneself and others accountable for meeting deadlines and finishing work, planning of activities, making judgments on a regular basis, frequent changes in duties and volume of work, intra-organizational and customer communication.

Job Type: Full-time

Benefits:

  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Pet insurance
  • Vision insurance

Supplemental pay types:

  • Commission pay

Work Location: One location

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$35k-45k (estimate)

POST DATE

03/22/2023

EXPIRATION DATE

01/10/2024

WEBSITE

petsuppliesplus.com

HEADQUARTERS

GOLDSBORO, NC

SIZE

200 - 500

FOUNDED

1999

CEO

RICHARD SANDS

REVENUE

$10M - $50M

INDUSTRY

Retail

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