Search By
2417 Jobs
Customer Service Representative - Part Time (Remote Eligible) Pet Supplies Plus Livonia (Headquarters), MI | Part Time | Remote
Just Posted
Customer Service Representative Part Time Planet Fitness - PF Baseline Fitness Eagan, MN | Part Time
2 Days Ago
Customer Service Representative (Part Time) U-Haul Co. of Nevada, Inc. Reno, NV | Part Time
2 Days Ago
Customer Service Representative (Part-Time) Dayton Freight Warren, MI | Part Time
3 Days Ago
Customer Service Representative (Part Time) Holiday Diver Inc Orlando, FL | Part Time
4 Days Ago
Customer Service Representative (Part-time) Arena Sports Mill Creek, WA | Part Time
4 Days Ago
Customer Service Representative (Part Time) Range Bank Marquette, MI | Part Time
8 Days Ago
Customer Service Representative- Part Time CareStar, Inc. Cincinnati, OH | Part Time
8 Days Ago
Customer Service Representative (Part-Time) MCI Careers Melbourne, FL | Part Time
9 Days Ago
Customer Service Representative (Part time) U-Haul Co. of Kentucky Louisville, KY | Part Time
9 Days Ago
Customer Service Representative (Part-Time) MCI Careers Las Cruces, NM | Part Time
9 Days Ago
Customer Service Representative (Part-Time) MCI Careers Dallas, TX | Part Time
9 Days Ago
Customer Service Representative (Part-time) Arena Sports ISSAQUAH, WA | Part Time
9 Days Ago
Customer Service Representative-Part Time Bone Dry Roofing Indianapolis, IN | Part Time
14 Days Ago
Customer Service Representative (Part Time) U-Haul Co. of California Pico Rivera, CA | Part Time
17 Days Ago
Customer Service Representative (Part Time) U-Haul Co. of Tennessee Knoxville, TN | Part Time
22 Days Ago
(Part time) Customer service representative Planet Fitness Westfield Westfield, MA | Part Time
23 Days Ago
(Part time) Customer service representative Planet Fitness West Springfield (Century Plaza) West Springfield, MA | Part Time
23 Days Ago
(Part time) Customer service representative Planet Fitness Belchertown Belchertown, MA | Part Time
23 Days Ago
Customer Service Representative (Part Time) U-Haul Co. of Michigan Holland, MI | Part Time
29 Days Ago
Customer Service Representative (Part-Time) Dayton Freight Sioux City, IA | Part Time
1 Month Ago
Customer Service Representative (Part-Time) Dayton Freight East Peoria, IL | Part Time
1 Month Ago
Customer Service Representative - Part Time Packard Culligan Water Mason City, IA | Part Time
1 Month Ago
Customer Service Representative (Part Time) U-Haul Co. of Arizona Chandler, AZ | Part Time
1 Month Ago
Customer Service Representative (Part time) U-Haul Co. of Illinois, Inc. Peoria, IL | Part Time
1 Month Ago
Customer Service Representative PART TIME Mr. Rooter Plumbing of the Twin Cities Fridley, MN | Part Time
1 Month Ago
More Search Results

Customer Service Representative - Part Time (Remote Eligible)

Livonia (Headquarters), MI | Part Time | Remote
Just Posted

Job Description

Overview

Are you the pride of the litter with your knowledge and top-notch customer service? Do you buzz like a bee around a computer keyboard? Are you nuts about pets? If you'd like to be part of Pet Central (our Livonia, MI based headquarters), providing top notch support to our Neighbors (yes, our customers are our "Neighbors") ... then come work in the neighborhood you love!

Responsibilities/Qualifications

The full-time Customer Service Representative (Neighbor Service Coordinator) will be responsible for assisting with key initiatives designed to differentiate Pet Supplies Plus as a superior provider of customer service. This position will be responsible for responding to and disseminating incoming communication and information from Pet Supplies Plus Neighbors to the stores and key departments via email and phone.

 

The Neighbor Service Coordinator key responsibilities include:

  • Answering neighbor requests or inquiries concerning store service, products, company loyalty programs and other services via phone and email.
  • Working with stores and the field management team to resolve neighbor complaints in a timely, efficient and professional manner.
  • Maintaining records of incoming neighbor contact (phone and email) and the nature of each inquiry.
  • Providing reporting on inquiries and time to resolution.
  • Improving neighbor retention through programs and service provided to the neighbor.
  • Continually maintaining working knowledge of company services, promotions and programs.
  • Handling product recalls.
  • Advising neighbors on company information.

PAWsome Neighbor Service Coordinator candidates will have:

  • A High school diploma; degree preferred.
  • 3-5 years related experience and knowledge of service delivery.
  • Strong customer service orientation.
  • Proven ability to communicate effectively (through oral and written communication) with internal and external customers with the highest degree of professionalism, clarity, and diplomacy while being firm as the situation necessitates.
  • Proven ability to work with minimal supervision.
  • Demonstrated ability to multi-task.
  • Ability to handle inquiries, and exercise good judgment in working with internal and external customers and apply critical thinking skills to solve problems.
  • Ability to prioritize and execute tasks in a fast-paced environment.
  • Proficiency in data entry.
  • Solid MS Office products skills.
  • The ability to work up to 29 hours per week with flexible hours and the to work remotely.

About Pet Supplies Plus

Pet Supplies Plus is focused on making it easier to get better products for your pet. With 650 locations in 40 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.Pet Supplies Plus is ranked No. 20 overall in Entrepreneur Magazine's 2022 Franchise 500® list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit www.petsuppliesplus.com. 

 

EOE STATEMENT

We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. 

Company Overview

  • Website petsuppliesplus.com
  • Headquarters SCRANTON, PA
  • Size 1,000 - 3,000
  • Founded 1988
  • Type
  • CEO DAVE MCQUEEN
  • Revenue $500M - $1B
  • Industry Retail & Wholesale
  • About pet supplies plus
  • ABOUT PET SUPPLIES PLUS At Pet Supplies Plus, we're crazy for pets, too. With 450 corporate and franchise locations (and growing) in 33 states, Pet Supplies Plus is America's favorite neighborhood pet store. Each location offers a wide array of pet food, pet products, grooming services and animal expertise all at a great value, allowing customers to spoil their pets even more. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incre ... dible variety of food and equipment, yet small enough to still feel neighborly. This growing Livonia, Michigan-based franchisor is ranked in Entrepreneur magazine's 2015 & 2016 Annual Franchise 500® list as the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate, and system size. For more information, please visit www.petsuppliesplus.com More

Skills for Customer Service Representative - Part Time (Remote Eligible)

The job skills required for Customer Service Representative - Part Time (Remote Eligible) include Customer Service, Written Communication, Initiative, Communicates Effectively etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative - Part Time (Remote Eligible). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative - Part Time (Remote Eligible). Select any job title you are interested in and start to search job requirements.

Job Openings with Skill of Customer Service
MORE>>
Job Openings with Skill of Written Communication
MORE>>
Job Openings with Skill of Initiative
MORE>>
Job Openings with Skill of Communicates Effectively
MORE>>

Career Path for Customer Service Representative - Part Time (Remote Eligible)

The following is the career advancement route for Customer Service Representative - Part Time (Remote Eligible) positions, which can be used as a reference in future career path planning. As a Customer Service Representative - Part Time (Remote Eligible), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative - Part Time (Remote Eligible). You can explore the career advancement for a Customer Service Representative - Part Time (Remote Eligible) below and select your interested title to get hiring information.