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Performance Automotive Network
Covington, KY | Other
8 Months Ago
Service Administrator
Other | Retail 8 Months Ago
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Performance Automotive Network is Hiring a Service Administrator Near Covington, KY

Overview

Performance Lexus RiverCenter is a luxury, high-volume, automotive service, sales, and parts dealership located in Covington, KY, directly across the river from downtown Cincinnati. We are seeking a Service Administrator for immediate hire!

The ideal candidate should be organized, computer literate, and well-versed in clerical responsibilities like, computer data input, record keeping, payment processing, online scheduling and more! If you have these skills and want to join a successful team in the automotive industry, you should apply, today!

We offer competitive compensation, employee benefits, and special rates for all of your automotive service, sales, and parts needs! Start a career today as the Service Admin at Performance Lexus RiverCenter near downtown Cincinnati – apply now!

Internal advancement is our preferred method of filling other internal jobs, and this is a great position to start!

Service Administrator compensation and hours:

  • $31k to $36k annual pay (Experience-Based)
  • Monday - Friday 7am to 5pm

Why You'll love Performance Lexus River Center...

  • Performance Lexus RiverCenter provides you with a career, not just a job!
  • Paid vacation
  • 401k retirement plans with generous company match
  • Health insurance options through Aetna
  • Vision and dental plan options
  • Life insurance options
  • Advancement potential rewarded to top performers!
  • Discounted rates on vehicle service
  • Special pricing on automotive parts and accessory purchases
  • Part of the Performance Automotive Network:
    • Family-owned and operated
    • One of the Top 40 Volume Dealer Groups in the U.S.
    • Ranked 4th largest local private company on the 2016 Deloitte Cincinnati USA 100 #1 dealer group !!

Responsibilities

Service Administrator responsibilities: 

  • Answer all service department phone calls and handle the call appropriately, or direct customers to the right person within the dealership
  • Manage service advisors' availability and book customer service appointments accordingly
  • Schedule, verify, and confirm logistical deliveries into and out of the dealership and keep detailed logs of activity 
  • Verify cost of parts and service-related items and appointments, and communicate details to incoming customers
  • Review, correct, and resolve customer receipts with internal records
  • Submit and verify aftermarket warranty claims
  • Work closely with the Service Manager to improve claim preparation, customer service experience, and parts counter order purchases
  • Address customer concerns in a timely manner, and introduce them to a Service Manager to ensure stellar customer service is always provided!

Qualifications

Service Administrator qualifications: 

  • High school diploma or GED is required
  • Previous clerical or administrative office experience is preferred
  • Proficiency with computer programs like, excel, Microsoft Outlook email, and online scheduling software
  • A valid and current driver's license, and a clean driving record, is required
  • Substance screening is required of all Performance Lexus RiverCenter Employees

Job Summary

JOB TYPE

Other

INDUSTRY

Retail

POST DATE

08/09/2022

EXPIRATION DATE

12/12/2022

WEBSITE

performanceautoplex.com

HEADQUARTERS

FAIRFIELD, OH

SIZE

25 - 50

FOUNDED

2005

TYPE

Private

CEO

CHRIS HEDRICK

REVENUE

$5M - $10M

INDUSTRY

Retail

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The job skills required for Service Administrator include Customer Service, Scheduling, Automotive Services, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Administrator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Administrator positions, which can be used as a reference in future career path planning. As a Service Administrator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Administrator. You can explore the career advancement for a Service Administrator below and select your interested title to get hiring information.

If you are interested in becoming a Service Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Administrator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Administrator job description and responsibilities

They greet and assist customers, coordinate appointments and services, and process service-related paperwork.

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A service administrator professional also offers extra assistance to ensure customer satisfaction.

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The Service Administrator takes care of the user accounts, permissions, access rights, and storage allocations.

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Demonstrate ability to effectively communicate with senior leaders within Stock Plan Services.

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As an administrator one should be acquainted with all feature of project management, such as costing and scheduling, along with strong time management skills.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Administrator jobs

Many customer service administrator roles are entry level and do not require any specific qualifications.

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Service administrators have distinct personalities.

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Policy compliance, finances, work processes, departmental strategy, and even data management are just some of the operations a hospital administrator oversees.

04/14/2022: Elyria, OH

The responsibilities of a service administrator reach beyond the walls of the facility, too.

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A service administrator’s salary can depend on the location, experience and the type of systems they manage.

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Step 3: View the best colleges and universities for Service Administrator.

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