PEOPLEASE is looking for an Implementation Manager to join our organization. The purpose of the role is to manage the Implementation of new clients across all Regional teams' to ensure an efficient onboarding and seamless welcoming client experience. This role at PEOPLEASE will lead, manage and organize the implementation schedules for new clients across regions, and manage existing clients' new product implementations while collaborating and communicating inter-departmentally with cross-functional shared services teams and Third-Party Administrators.
A successful Implementation Manager will partner with new clients to develop accurate, compliant, and timely deliverables. Liaise with PEOPLEASE's regional and cross-functional departments to address concerns, resolve new client issues, and provide day-to-day system support and training.
Some responsibilities will include but are not limited to supervising the Implementation Specialists, providing skills training within the team, and new clients as needed. Actively collaborating for quick resolution, flagging non-compliant concerns to appropriate teams. Auditing new client setup for all core PEOPLEASE services and products and ensuring audits on client payroll implementation before confirming payroll—additionally, briefing Regional General Managers and Enterprise Solutions Leadership on client status, resolutions, and successes.
Candidate must be a self-starter with the ability to function as a remote employee in a distributed work team.
An ideal Implementation Manager should be able to work in a fast-paced, deadline-driven remote distributed team working environment. Execute the coordination of multiple projects, set and get client expectations, and demonstrate excellent collaboration skills with effective written and verbal communication. Success in this role will require skills in Microsoft Office, PrismHR, and Client Space technology platforms.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
At PEOPLEASE, we strive to provide our employees with the best experience possible with a focus on health & wellness, learning & development, and a work/life balance. Our company benefits are aimed towards taking care of our employees and their families.
We offer an array of benefits including:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. This position will be working primarily indoors and some of the time in an outdoor environment. From this movement, the employee will encounter varying temperatures. The normal auto and air travel hazards will apply.
The job skills required for Implementation Manager include Project Management, Leadership, Onboarding, Initiative, Problem Solving,and Communicates Effectively etc. Having related job skills and expertise will give you an advantage when applying to be an Implementation Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Implementation Manager. Select any job title you are interested in and start to search job requirements.