2 Patient Service Rep Jobs in Soldotna, AK
Peninsula Community Health Services of Alaska is Hiring a Patient Service Rep Near Soldotna, AK
Job Description
TITLE: Patient Service Rep - All PCHS locations (Soldotna & Kenai)
REPORTS TO : Manager of Patient Services
WORK WEEK : Full-time, 40 hours per week, with benefits
WAGE CLASSIFICATION : Non-Exempt
OSHA RISK CLASSIFICATION : Medium
PAY RANGE: $20.00 per hour
MISSION: Strengthening Our Community by Providing Accessible and Affordable Healthcare
SUMMARY POSITION STATEMENT
The Patient Service Rep position exists to provide a more personal telephone contact, as well as confirming appointments and assisting with clerical tasks. This position will also help facilitate access to care, to educate patients on policies and programs and to provide the necessary paperwork in a smooth and timely manner that begins the process when patients arrive to see the provider.
ESSENTIAL FUNCTIONS/ROLES & RESPONSIBILITIES OF THE POSITION
- Must have a positive attitude and a strong work ethic.
- Possess and utilize professional telephone techniques.
- Be proficient with telephone equipment and its functions.
- Possess strong written and verbal communication skills.
- Make and confirm appointments.
- Communicate patient needs to clinical assistants (medical or dental) and/or providers.
- Discusses treatment plans and future appointments with patients.
- Be proficient in computerized data entry.
- Be proficient in all electronic health records and be able to cover any front desk when needed.
- Explain office policies, procedures and programs to patients.
- Assist patients in gathering their data. Assure completeness of clinic forms. Issues necessary correspondence relating to treatment and office policy.
- Recognizes and responds to emergencies.
- Facilitates patient referrals.
- Verify coverage with the patients’ payer source.
- Must pass State required background check and pre-hire drug test.
- Other duties as required.
POSITION REQUIREMENTS
Education : HS Diploma
License : No license required
Experience : One year experience as a front desk administrative assistant preferred.
Contact: Patty Eissler, HR Director, peissler@pchsak.org or 907-260-5017
www.pchsak.org
PCHS is an equal opportunity employer and ADA compliant agency.
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Job Summary
Full Time
$42k-55k (estimate)
04/13/2024
05/02/2024
pchsak.org
SOLDOTNA, AK
500 - 1,000
Private
MONICA ADAMS
$50M - $200M
Ambulatory Healthcare Services
Related Companies
The following is the career advancement route for Patient Service Rep positions, which can be used as a reference in future career path planning. As a Patient Service Rep, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Rep. You can explore the career advancement for a Patient Service Rep below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Rep job description and responsibilities
Patient service representative explains policies and procedures to patients and refers them to the proper services.
03/13/2022: Brownsville, TX
Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
01/28/2022: Modesto, CA
Explain policies, procedures, or services to patients using medical or administrative knowledge.
12/29/2021: Sarasota, FL
Patient Service Representatives’ (PSRs) are responsible for performing a variety of daily office functions for a multi-physician hospital outpatient practice.
02/06/2022: Rock Island, IL
Patient confidentiality must remain a primary concern.
03/15/2022: Tuscaloosa, AL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Rep jobs
A patient service representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
03/18/2022: Miami, FL
A patient service representative works at the front desk of a hospital, clinic, or similar healthcare facility and provides customer support.
02/20/2022: Allentown, PA
Many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.
03/19/2022: Toledo, OH
Patient service specialists should maintain a systematic referral log to correlate patient referrals to other specialists.
01/07/2022: Rapid City, SD
Preparing patient admission and discharge documentation.
03/08/2022: Queens Village, NY
Step 3: View the best colleges and universities for Patient Service Rep.
