Recent Searches

You haven't searched anything yet.

21 Senior Technical Writer Jobs in Raleigh, NC

SET JOB ALERT
Details...
Pendo
Raleigh, NC | Full Time
5 Months Ago
Robert Half
Raleigh, NC | Full Time
$75k-92k (estimate)
6 Days Ago
Red Hat Software
Raleigh, NC | Full Time
$84k-102k (estimate)
3 Days Ago
Red Hat
Raleigh, NC | Full Time
$81k-99k (estimate)
3 Days Ago
Pactiv Evergreen
Raleigh, NC | Full Time
$66k-82k (estimate)
3 Months Ago
Actalent
Raleigh, NC | Other
$71k-87k (estimate)
2 Months Ago
Extron Electronics
Raleigh, NC | Full Time
$62k-77k (estimate)
3 Months Ago
Raag Solutions
Raleigh, NC | Full Time
$71k-90k (estimate)
4 Months Ago
Ask IT consulting
Raleigh, NC | Full Time
$66k-82k (estimate)
1 Week Ago
Raag Solutions
Raleigh, NC | Full Time
$62k-77k (estimate)
2 Months Ago
FOCUSED HR SOLUTIONS LLC
Raleigh, NC | Full Time
$71k-87k (estimate)
4 Months Ago
Research
Raleigh, NC | Full Time
$64k-82k (estimate)
1 Week Ago
Career Opportunities at Merz North America
Raleigh, NC | Full Time
$85k-99k (estimate)
6 Months Ago
V-Soft Consulting Group
Raleigh, NC | Full Time
$81k-100k (estimate)
1 Week Ago
Red Hat Software
Raleigh, NC | Other
$67k-88k (estimate)
1 Month Ago
Levitate
Raleigh, NC | Full Time
$68k-89k (estimate)
2 Months Ago
Cox Communications
Raleigh, NC | Full Time
$99k-120k (estimate)
3 Months Ago
Fabergent
Raleigh, NC | Full Time
$101k-124k (estimate)
1 Week Ago
Precision Medicine Group
Raleigh, NC | Full Time
$155k-198k (estimate)
1 Month Ago
Senior Technical Writer
Pendo Raleigh, NC
Full Time | Building Construction 5 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Pendo is Hiring a Senior Technical Writer Near Raleigh, NC

Team Description 

The Technical Writing team educates all who use Pendo (customers, employees, partners) on the features and functionality of our products: Engage (web and mobile), Adopt and Feedback. The team’s key responsibility is keeping Help Center product documentation current and accurate. In addition, they create release documentation, write/edit UX microcopy, maintain content in the Resource Center, develop in-app guides and tooltips to aid users with understanding functionality and write API documentation. 

Technical writers work closely with product managers, engineers, product marketing and customer-facing teams to determine documentation needs and to align deliverables to release dates and functional goals, such as ticket deflection in Support. 

Role Responsibilities 

  • Write release-based product documentation, including Help Center articles and announcements for the Resource Center
  • Review UX copy for features/a product as part of the development cycle 
  • Write and manage release documentation
  • Maintain documentation, updating it regularly to make corrections, add depth, etc
  • Structure our documentation around an ideal workflow 
  • Evaluate the information architecture of the existing documentation set (determine what to keep, update, move, etc)
  • Contribute to process development (e.g., intake process for articles that need updating)
  • Write documentation for incidents, when required (e.g., root cause analysis on severity 1 bug)

Minimum Qualifications

  • Solid core skills with long-form education writing
  • Experienced with short-form UX writing
  • Knowledgeable of industry standards for tech writing
  • Detail-oriented. Able to personally test every feature and document exactly how it works, with verification from product management and/or engineering, when necessary
  • 3-5 years experience working in a software company so understands the way development teams work

Preferred Qualifications 

  • Proficient with Zendesk Guide
  • Pendo experience and/or familiarity with research methods and software behavior analytics
  • HTML/CSS skills

Pendo Description:

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.

EEOC

We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility

Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Building Construction

POST DATE

10/08/2022

EXPIRATION DATE

12/14/2022

HEADQUARTERS

PETOSKEY, MI

SIZE

500 - 1,000

FOUNDED

2020

REVENUE

$50M - $200M

INDUSTRY

Building Construction

Show more

Pendo
Full Time
$186k-243k (estimate)
1 Day Ago
Pendo
Full Time
$99k-124k (estimate)
1 Day Ago
Pendo
Full Time
$213k-274k (estimate)
1 Day Ago

The job skills required for Senior Technical Writer include Technical Writing, API, HTML, etc. Having related job skills and expertise will give you an advantage when applying to be a Senior Technical Writer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Senior Technical Writer. Select any job title you are interested in and start to search job requirements.

For the skill of  Technical Writing
Actalent
Full Time
$66k-82k (estimate)
4 Days Ago
For the skill of  API
Teknosys
Full Time
$85k-103k (estimate)
10 Months Ago
For the skill of  HTML
Comcentric
Full Time
$72k-89k (estimate)
Just Posted
Show more

The following is the career advancement route for Senior Technical Writer positions, which can be used as a reference in future career path planning. As a Senior Technical Writer, it can be promoted into senior positions as a Technical Writer IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Technical Writer. You can explore the career advancement for a Senior Technical Writer below and select your interested title to get hiring information.

Red Hat Software
Other
$79k-96k (estimate)
2 Weeks Ago
Actalent
Other
$71k-87k (estimate)
2 Months Ago