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Team Description
The Technical Writing team educates all who use Pendo (customers, employees, partners) on the features and functionality of our products: Engage (web and mobile), Adopt and Feedback. The team’s key responsibility is keeping Help Center product documentation current and accurate. In addition, they create release documentation, write/edit UX microcopy, maintain content in the Resource Center, develop in-app guides and tooltips to aid users with understanding functionality and write API documentation.
Technical writers work closely with product managers, engineers, product marketing and customer-facing teams to determine documentation needs and to align deliverables to release dates and functional goals, such as ticket deflection in Support.
Role Responsibilities
Minimum Qualifications
Preferred Qualifications
Pendo Description:
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.
Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.
EEOC
We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility
Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Full Time
Building Construction
10/08/2022
12/14/2022
PETOSKEY, MI
500 - 1,000
2020
$50M - $200M
Building Construction
The job skills required for Senior Technical Writer include Technical Writing, API, HTML, etc. Having related job skills and expertise will give you an advantage when applying to be a Senior Technical Writer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Senior Technical Writer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Senior Technical Writer positions, which can be used as a reference in future career path planning. As a Senior Technical Writer, it can be promoted into senior positions as a Technical Writer IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Technical Writer. You can explore the career advancement for a Senior Technical Writer below and select your interested title to get hiring information.