What are the responsibilities and job description for the Service Desk Technician position at Penda Aiken, Inc.?
Join Our Team as a Temporary Secretary (Service Desk Tech) in Information Technology
Are you a dynamic and organized individual with a flair for providing top-notch customer service? If so, the Client invites you to apply for the position of Temporary Secretary (Service Desk Tech) in our Information Technology department. This is a fantastic opportunity to contribute to our team while gaining valuable experience in a fast-paced environment. If you're ready to make a meaningful impact, we'd love to hear from you!
Responsibilities:
In this role, your responsibilities will include:
- Assisting with basic IT functions, such as installing monitors, keyboards, mice, etc., for users. (Configuration not required.)
- Performing basic IT inventory tasks, including asset tagging equipment and entering information into the inventory system. (Involves labeling equipment and data entry.)
- Supporting onboarding, offboarding, and office moves by moving equipment around the building. (Configuration not required.)
- Maintaining organization and orderliness in IT equipment storage areas.
- Utilizing excellent customer service skills while working closely with users to address their needs.
- Driving an SCA vehicle to run errands, pick up or deliver equipment, and other tasks as required.
Requirements
To excel in this role, you should have:
- A High School Diploma or GED.
- A valid Driver License in the State of New York.
- The ability to drive an SCA vehicle for various tasks.
- Strong organizational skills to keep IT equipment storage areas tidy and efficient.
- Good customer service skills, with a pleasant and approachable demeanor.
- A proactive attitude and willingness to assist with a variety of IT-related tasks.
With over 30 years of serving the NYC Metropolitan area, Penda Aiken, Inc. is one of the prime talent acquisition firms in the Northeast corridor. Our industry specialists work one-on-one with our clients and candidates, guiding them in finding the right solutions for all parties and delivering customized solutions for the best possible outcome.
Penda Aiken, Inc. is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.
Job Types: Temporary, Temp-to-hire
Pay: $24.56 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
- 2 years
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- Help desk: 1 year (Required)
Work Location: In person
