Title: Coordinator, Career Development

Pay Rate: $42,590 - $52,550.00/salary. To be considered for the position and in determining pay, all related work experience must be listed on the application.
Type of Appointment: Full-Time

Department: Career Development

Work Location: 3/On-campus

Position Number: 600210

Required Documents Needed to Upload at Time of Application:

• Resume

• Unofficial Transcripts

• Three Professional References (See below)

Reference check requirements:

Non-supervisory roles: three (3) current or former supervisors.

Personal references (friends, clergy, customers, relatives) are not considered acceptable references.

Job Summary: The overall purpose of this job is to coordinate the database/records management, data analysis, student support, and administrative support for the Career Development department.

Essential Functions:

25% Provide comprehensive career development services to students, using effective communication techniques in individual personalized meetings and through social media. Engaging students in career planning assessments, developing a career plan, resume writing, job search techniques, and connecting students with possible internships, and job placements. Conduct training/workshops/presentations on career development activities such as resume/cover letter and interviewing skills in academic classes.

25% Assists in the development of career development programs that further the department's goals and objectives: Maintain the Career Closet. Attend graduation ceremonies, collecting student data upon graduation - transfer institution, job placement. Assist in the planning and implementation of on campus job fairs and internship fairs.

10% Assist director in fostering positive relationships with academic departments, community leaders, business and industry, non-profit organizations, and high school personnel to create opportunities for students to be connected to work and internship experiences.

10% Database Administrator
Design, administer, troubleshoot, and provide training and documentation with custom Access Database. Use Access, SQL, and Excel to analyze data and provide reports of placement data, including presentation to all involved parties. Work with other departments to establish database connections for import (from Banner), and to build queries to answer data requests. Make use of data collection tools like Dynamic Forms and Microsoft Forms to ease collection and importation of data.

10% Research Coordinator/Management Analyst Analyze needs for TBR/THEC reporting to maintain/improve queries and reporting of graduate employment outcomes data (Placement Rates). Work with other departments to determine data needs to facilitate more accurate and timely response to query requests. Study data analysis trends with Career Development throughout the Higher Education field and work with other departments to determine, design, and implement future data analysis. Present results to stakeholders and provide training to use new queries and reporting functions. Database/research analysis processes are transferrable/shared within the Division and institution as needed.

20% Information Processing Specialist

Maintain student & alumni job board postings. Distribute information regarding the department's activities to college stakeholders. Send out college-wide emails meeting accessibility standards, collaborating with other departments as needed. Coordinate events with 25Live, purchasing through Pellibiz, and record archival via custom Access database. Maintain office performance metrics for student/employer engagement, job postings/referrals, and new program evaluation for annual Compliance and Assist reporting with IEAP. Provide administrative and event support during Career Development hosted events. Answer phones and Assist faculty and staff in office area when applicable.

Key Result Areas: Primary measurable outcomes concern office engagement with students and employers. Outreach efforts to complete TBR/THEC employment outcomes reporting requirements have an effect on the accreditation of the college as well as marketable "Placement Rates." The data and analysis recorded from these efforts could also contribute to the primary measurable outcomes of other departments in need of this data.

Job Requirements: Bachelor's degree in related field with 3 years of related experience. Familiarity with Banner, Argos, Dynamic Forms, and SQL. Experienced with Microsoft Word, Excel, Access, and PowerPoint. Experience in individual educational plans and student career advising.
Part-time work experience is calculated at 50% of full-time experience.

Complexity & Creativity: Confidence in conversing with students and employers about career services offerings, PSCC AAS and certificate programs; knowledgeable of appropriate software and ability to use Microsoft Office, SQL, WordPress, Dynamic Forms, Banner, BDMS; excellent verbal and written communication skills are needed - ability to communicate effectively and to establish and maintain working relationships with others using diplomacy and tact. Understanding of best practices for use with creation and management of websites; excellent organizational skills; ability to set priorities and to effectively manage a variety of projects/reports at the same time. Capability to identify and solve technical development difficulties with minimal input. Able to take initiative in supporting any/all functions of Career Development when needed.

A flexibility with data systems and project management is essential to succeed with this position, as database systems (Access, SQL, Banner, Argos, Dynamic Forms, Microsoft Forms, Excel) must be developed, improved, and queried to respond to accreditation reporting with Tennessee Higher Education Commission (THEC) and The Tennessee Board of Regents (TBR), grant funding requests, and the query needs for graduate employment outcomes and employer contact/event needs of other departments (Foundation, BCS, Academic Departments, Curriculum Development, Counseling, Admissions, Advising).

The constantly growing aspect of this role bolsters the efforts of Career Development to support evolving college initiatives as a strategic partner in fostering the success of our students in employment outcomes. All efforts with this position in Career Development aim to provide a sustainable, consistent campus presence for career development to better connect students and graduates with the resources available throughout the college. The data and analysis generated from this role is used to support the strategic initiatives of other departments where applicable.

Magnitude of Impact:

The primary efforts of database development and data analysis, in addition to metrics involving social media and other engagement efforts, strive to improve speed and customization of information requests from other departments.

Responsibility for Accuracy:

There is a high degree of accuracy needed in this position. Databases require accurate data be recorded as this data is used for THEC reporting. Expert understanding of statistical methods with attention to detail is required in building analytical components of queries to ensure results are what accurate representations of what they claim to be. Data management and presentation requires consistency alongside the continuous development process. The largely independent nature of this position requires extra attention and safeguards to ensure accurate results. Staff work together before submitting data to departments and higher education entities. Social media content needs to be accurate - giving out incorrect information via social media could result in miscommunication and ill-will; the employee should be able to correct any inaccuracies as soon as possible.

Financial Impact:

This individual is expected to care for the equipment and use it properly; No budgetary responsibilities. Software use is limited to what is on-hand and supported by the college, or available free/Open Source. A responsibility of this role is to explore and present a comparison of all feasible solutions for consideration when a project requires any level of purchase, including consideration of cost vs. value added to existing programs/equipment/processes.

Budgetary:

The employee does not have any budgetary responsibilities, but the individual is responsible for purchasing supplies.

Judgement & Decisions:

In the absence of Director or at Director request, decisions about what to post on physical and online job boards, in addition to social media.

All development of database, related applications, and social media/WordPress accounts have the technical decision process solely on the individual of this position based on the content/qualitative/programmatic needs confirmed/approved by the Director. Analytics queries/Excel macro designs are determined by the employee in consultation with the Director and other involved parties (i.e. other department report/analysis requests).

Nature of Contacts:

Most requests come to Career Development via phone or email. The employee must be able to communicate with students, faculty, graduates, and employers in a professional manner. During Career Fairs this employee is responsible for the physical/logistical aspects of event setup, registrations and meeting the needs of the employers attending. The employee's office is in the college center, so the individual will greet individuals on a face-to-face basis for Career Development. Providing information, directing individuals to appropriate departments, guiding and encouraging students to use the offerings of Career Development are many ways the employee interacts with individuals. The employee will be providing information to the public. The employee in this position must be comfortable working at a project coordinator level on projects in conjunction with Marketing, Event Services, Information Services, Academic Programs, Purchasing, IT, (database/application development), Human Resources, etc.

Physical Demands:

Long periods of sitting on a daily basis; if lifting is required, it is for stocking office supplies or moving table display materials for events. Walking and bending are required on a daily basis.

Hazards:

None as direct result of regular duties. Chance injury can occur from sedentary office postures, eye strain, or student population/faculty/staff level incidents, potential back strain when helping with event setup.

Full-time Employment Benefits:

• Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if enrolled in health plan

• Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program

• Employee Assistance Program

• Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b

• Employee Discount program with over 900 companies

• 13 Paid Holidays/Year Includes paid days off the last week of December

• Sick Leave Bank

• Longevity Pay

• Many opportunities for professional development

Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is not listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.

Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer

If you have any problems or questions please contact Human Resources at Pellissippi State Community College's Human Resource Office at 865-694-6607 or by email at recruiting@pstcc.edu .

If you are interested in this position, click on the link to the left to apply.

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