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Customer Account Manager

Lindon, UT | Full Time
10 Days Ago

Job Description

Description


We have a passion for print: its ability to communicate, move, and live a good long life. At Peczuh Printing, we recognize that our employees are our greatest asset; none of our success comes without an amazing team. We have been delivering high-quality printed material and outstanding customer service since 1962.


Position Summary:

The Account Manager will be responsible for taking incoming jobs from sales staff and processing the order through the internal systems of the company and providing support to the sales department. This position is a key contact for the customer once an order is placed and may accept orders directly from the customer. She/he will manage and facilitate the proof process and may be responsible for managing billing & alteration charges. He/she will organize and review each job’s components, comparing to original estimate, prepare and communicate specifications to the various production departments from start to finish.


Requirements

Duties & Responsibilities:

  • Manage assigned jobs through the scheduling process
  • Review each job’s components, comparing to original estimate
  • Monitor progress of jobs through the entire production process
  • Effectively present and discuss company products & services
  • Utilizing MIS, ensure job instructions are complete
  • Ensure job is placed into production schedule queue in MIS
  • Analyze & provide solutions for client
  • Maintain strong client relationships

Required Qualifications:

  • Excellent communication skills both verbal and written
  • Proficient with MS Office Suite
  • Possess a high attention to detail
  • Excellent organizational skills
  • Possess or able to obtain a strong understanding of the print process
  • At least 2 – 4 years’ experience in customer service/account management (preferred)
  • 2 – 5 years’ experience using MIS software (preferred)


Skills for Customer Account Manager

The job skills required for Customer Account Manager include Customer Service, Account Management, Communication Skills, Billing, client relationship,and Scheduling etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Account Manager. Select any job title you are interested in and start to search job requirements.

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Career Path for Customer Account Manager

The following is the career advancement route for Customer Account Manager positions, which can be used as a reference in future career path planning. As a Customer Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Account Manager. You can explore the career advancement for a Customer Account Manager below and select your interested title to get hiring information.

How to Become a Customer Account Manager

If you are interested in becoming a Customer Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Account Manager for your reference.

Step 1 Understand the job description and responsibilities of a Customer Account Manager

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Step 2 Knowing the best tips for becoming a Customer Account Manager can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Step 3 View the best colleges and universities for Customer Account Manager

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