Description

Summary

The Maintenance Technician will be responsible for performing a variety of maintenance tasks necessary to maintain and enhance the value of apartment community in a timely, professional and courteous manner.

Essential Duties & Responsibilities:

• Ensure all service requests and repairs are completed thoroughly and in a timely manner
• Assist Maintenance Supervisor with monitoring inventory of equipment, tools, parts and supplies at appropriate levels
• Maintain excellent customer service standards
• Comply with all personnel management policies and procedures and maintain an organized, clean and safe work area.
• Maintain preventative maintenance schedule
• Communicate effectively with residents, fellow employees, vendors and supervisors
• Work with Maintenance Supervisor to adhere to budget guidelines and maintain an effective preventative maintenance program
• Assist the Maintenance Supervisor with maintaining a hazard communications program
• Inspect grounds, buildings, and other community features as required to minimize liability concerns
• Ensure adherence to the company's safety and hazard communications programs, policies and procedures
• Work with Maintenance Supervisor to ensure that physical condition of the community is maintained according to company operating and safety standards
• Work with maintenance team to ensure excellent curb appeal at all times
• Assist residents with the move-in/move-out process as needed
• Assist with the scheduling and performance of all maintenance/repair-related turn events
• Perform scheduled maintenance on all equipment based on the manufacturer's recommendations and operating manuals
• Address complaints and resolve issues in a timely and professional fashion
• Maintain accurate records and contribute to the general upkeep and cleaning of office, common areas and model
• Perform other maintenance/repair work as directed by Property Manager and Maintenance Supervisor
• Assist in the daily cleanup of the exterior of the property including grounds, breezeways, and all common areas
• Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs
• Participate in on-call rotation for emergency service
• Adhere to company dress code
• Perform additional tasks and responsibilities as required

Education/Experience and Technical Requirements:

• High school diploma or equivalent required
• Must live within 30 miles of the assigned property 
• Must have reliable transportation due to the emergency on-call requirement
• EPA certification Type I and II preferred
• Other licenses and certifications as required by local, state or federal law
• Position requires individuals to be able to use general maintenance equipment including, but not limited to, hand tools, ladders, refrigerant recovery units, landscaping equipment, and required safety equipment
• All equipment must be used without jeopardizing the safety of themselves, fellow associates, and residents
• Appropriate safety equipment and apparel must be worn including proper footwear (work boots)
• Must be able to diagnose problems with and assist with repair of the following:
  • Major appliances
  • HVAC, including EPA Certification
  • Basic-Intermediate plumbing
  • Basic-Intermediate electrical (when no license required)
  • Sheetrock
  • General carpentry
  • Pool care (if required by community)
  • Roofs and gutters
  • Painting
  • General irrigation maintenance and repairs
  • Landscaping
  • Fountain maintenance and repairs
  • Foundation/sidewalk repairs
  • Ice/snow removal
  • Golf carts and small engine maintenance

Physical Activities:

• Requires frequent lifting and moving of up to 75 pounds when using machinery and equipment for essential maintenance tasks, including but not limited to installing outside air conditioning units
• Requires frequent bending and/or stooping to access equipment and machinery necessary for essential maintenance tasks.
• Requires frequent use of ladders and stepladders to access equipment and machinery necessary for essential maintenance tasks

Qualifications