Description

Premier Dental Centers, an established family practice in the beautiful area of New Braunfels, Texas, is growing and looking for an outgoing Dental Patient Coordinator to join our team. This is a full-time position, Monday-Friday. Our ideal candidate will have at least one year of dental experience in the front office and be someone who thrives in a fast-paced environment and is always willing to help others. We offer a complete benefits package, growth opportunities, a competitive hourly rate, and daily bonus opportunities. Join a team where our staff is considered the most valuable resource to help us fulfill our vision as the patient experience leader by applying the principles of trust, respect, honesty, integrity, and commitment. We invest in you and nurture the growth of each individual on our team. We offer training and support along with growth opportunities and professional development.

Dental Patient Coordinator Hours:

Monday-Thursday 8 am-5 pm

Friday- 8 am- 2 pm

Duties/Responsibilities:

• Deliver a distinctive patient experience with every patient, both in person and over the phone
• Answer calls and schedule new and existing patients for dental treatment
• Upon arrival, welcome patients into the office, gathering necessary information such as patient demographics, insurance information, and updated health history.
• Maintain a clean and welcoming patient waiting area
• Verify patient insurance eligibility
• Assist with meeting office financial goals by ensuring hygiene and dentist schedules are full and scheduled appropriately
• Collect patient payments and post them to their patient ledger
• Update necessary documents into Denticon
• Outbound calls to patients to confirm upcoming appointments
• Additional duties as needed such as assisting with laundry, taking out the trash, refilling supplies in restrooms, and any other necessary tasks in our office

Benefits include: Medical, dental, vision, matching 401K, PTO, holiday pay, bonus pay, and more~

Requirements

• One or more years of experience in a dental front office setting
• Knowledge of Dentrix and Denticon is preferred but not required
• Pedo experience is a plus
• Passion for delivering the best experience
• Ability to collaborate and be team-oriented