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PCU Internal
Redwood City, CA | Full Time
6 Months Ago
Training Specialist
PCU Internal Redwood City, CA
Full Time 6 Months Ago
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PCU Internal is Hiring a Training Specialist Near Redwood City, CA

Learning and Development Specialist (also known as Training Specialist)

At Provident, it's part of our DNA to continuously improve and find new opportunities to support our employees. Here you can make a difference. If you want a chance to impact the learning and development journey and be an indispensable part of our Training team, join us!

Our goal is to provide and contribute to the financial well-being of our community members and employees. We are a diverse organization, headquartered in Silicon Valley, with a growth mind-set of finding new ways to evolve and have fun doing it.

You’ll have an opportunity to build a career with us with our wide-range of development opportunities, including generous tuition and scholarship programs. Did we mention our passionate support of community volunteerism and work/life balance, with paid time off to volunteer at non-profits near and dear to your heart, and enjoy extra Summer paid time off to enjoy beautiful weather? You’ll find a balance with us of hard work and time for your personal pursuits.

Job Summary:

As our Learning and Development Specialist, you will report to a Training Manager and be part of a collaborative team environment. You'll work with subject matter experts and across teams to help design and deliver training initatives. You will act as a point of contact for corporate curriculum and make a long lasting impact to employees from New Hire Orientation and beyond. You will develop strong relationships as a trusted partner with professional presence and credibility.

Essential Functions Include:

  • Delivers targeted training solutions designed to successfully onboard new employees.
    • Conduct New Employee Orientation
    • Introduction to core processing system (Phoenix) and training on basic functions
    • Introduction to account origination policy, procedure and processing systems
  • Delivers targeted training solutions designed to successfully onboard new employees.
    • Course content, pre and post tests, course and instructor evaluations, etc.
    • Instructor and participant guides/manuals
    • Job aids and other related materials
  • Designs, develops and delivers eLearning content (online courses).
    • Highlights key features and benefits of products and services
    • Demonstrates successful completion of key operational functions and highlights related policy and procedure
  • Administers Learning Management System.
    • Assigns appropriate training curricula and/or individual learning objects (courses, material, videos, etc.)
    • Maintains course catalog, including uploading learning objects (online courses, material, videos, etc.)
    • Provides technical support for end users

Education/Skills/Work Experience:

  • Bachelor's Degree in Education or related field preferred, but not required
  • 2 years of organizational development or training expertise, preferably within the credit union industry
  • Successful development and creation of training material 
  • Working knowledge of: California Credit Union rules and regulations, Standard Credit Union policy and procedure, Standard Credit Union operating systems, E-Learning solutions and content development tools (e.g. Captivate or Articulate), Microsoft Office applications (e.g., Outlook, Word, Excel and PowerPoint

Provident is an Equal Opportunity Employer

 -We are a winner of the Bay Area News Group Top Workplace in 2017 - 2020. Check us out on Glassdoor

Job Summary

JOB TYPE

Full Time

POST DATE

09/21/2022

EXPIRATION DATE

11/07/2022

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The following is the career advancement route for Training Specialist positions, which can be used as a reference in future career path planning. As a Training Specialist, it can be promoted into senior positions as a Training Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Training Specialist. You can explore the career advancement for a Training Specialist below and select your interested title to get hiring information.