Description

Payspan is healthcare’s leading provider of payment reimbursement solutions. Our mission, “We Simplify Healthcare Payments” has driven us to simplify, streamline and digitize claim payments, insurance premium payments and patient payments to their providers. We are intensely proud of our wonderful team members, who wildly outperform our competition by delivering 95-99% conversion of claim payments from checks to electronic methods including ACH and virtual cards, whereas the industry average is just 74% and the next best competitors are at about 80%. Our multi-lingual, omni-channel Premium Payments platform delivers outstanding member satisfaction and excellent conversion of member payments to efficient online and IVR channels, generating higher revenue, faster cashflow and lower support costs for insurers. Our Patient Financial Engagement solutions enable providers to engage with patients to help them make payments when and how they can best do so, optimizing propensity to pay, days sales outstanding, and reducing the costs of invoicing and processing payments. 

Payspan’s software as a service and transaction processing platforms in 2019 processed $100B in transactions and 480M in claims while serving over 600 health plans, 1.3M providers, and 350k members.? Payspan’s platforms process electronic funds transfers, checks, credit cards, debit cards, virtual cards and enhanced ACH in compliance with SOC1, SOC2, PCIDSS, EHNAC and HITRUST compliance frameworks. Payspan, Inc. is proud to be Certified™ by Great Place to Work® on our first-year attempt. The prestigious award is based entirely on what current employees say about their experience working at Payspan, Inc. This year, 92% of employees said it’s a great place to work – 35 percentage points higher than the average U.S. company at 57%. Our Glassdoor ratings of 4.4 with 90% of employees saying they would recommend Payspan to a friend speak to our culture and character.

Security Engineer 

The Security Engineer will contribute to the development and enhancement of a comprehensive information security program. Responsible for implementing and ensuring coverage, completeness, and accuracy of security controls and operational information security capabilities, documenting security policies, processes and standards. Reporting to the Chief Information Security Officer; this position is responsible for cyber incident response, providing support and optimization of systems and tools for boundary, network, email and endpoint security / monitoring.

The Security Engineer will be part of a team supporting Payspan’s internal audits (e.g. HITRUST, SOC2, etc.) and client audits.

Essential Duties and Responsibilities: 

• Serves as an information security subject matter expert.
• Works closely with and provides guidance/direction to the Managed Security Service and Security Operations Center.
• Performs regular information security procedures and system attestations to ensure accuracy and compliance for internal and external audits.
• Provides operational support and optimization for security technologies/capabilities 
• Assist in developing security policies and procedures.
• Assists in development and deployment of information security awareness, training and communication capabilities.
• Responsible for operating, maintaining and supporting various security tools.
• Collaborates with other security and infrastructure team members to identify and implement solutions.
• Works with business partners in resolving security-related infrastructure outages. Must possess expert troubleshooting skills.

Requirements

Knowledge, Skills, and Abilities Required: 

• Experience with Advanced Threat Detection, Endpoint Protection, EDR, DLP, Email Security, Web Security, Vulnerability Scanning, SIEM, MFA, and firewalls. 
• Experience working in or managing a NOC/SOC and/or MSSP experience is a plus
• Ability to react quickly in a fast paced, rapidly changing environment.
• Strong ability to take ownership of assigned tasks and responsibilities.
• Must display high level of critical thinking in order to weigh alternatives and present solutions that are consistent with requirements.
• Ability to think holistically and identify areas of technical and non-technical risk.
• Ability to technically report, communicate, and document any findings. 
• Has a strong desire to train and stay up to date on the latest security trends/capabilities.

Requirements

• 3 to 8 years of experience in a related field or equivalent experience in the industry.
• A Bachelor’s Degree in technology-related curriculum or equivalent experience
• CISSP and/or similar security certifications preferred. 
• Knowledge of information security frameworks and industry regulations (e.g. NIST, HIPAA, CoBIT, PCI DSS, SSAE 18).

Additional Information and Benefits:

Payspan is an amazing place to work. We are leading in the healthcare payments industry, experiencing growth, and have some of the most brilliant and talented people working for us. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. Discover a place where you’ll work with a team of professionals, dedicated to providing bold leadership and distinctive client service while spending each day engaged in meaningful and challenging work. At Payspan you will be supported in your professional growth and recognized for your contributions. Below you will find what we have to offer.

• Competitive salary and benefits
• Personal and professional learning
• Inclusive, diverse work environment
• Resources and volunteer opportunities to give back to your community
• Paid holidays
• Medical, dental, and vision insurance with dependent paid coverage 
• 100% paid STD/LTD & group Term Life insurance
• Flexible/unlimited paid time off
• Professional development assistance
• Retirement plan with matching
• Employee assistance program
• Flexible schedule
• Tuition reimbursement
• Casual dress code for on-site employees
• Employee Recognition Programs
• Team Socials
• Company events

Payspan, Inc. is an Equal Opportunity Employer. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse and inclusive environment. Employment at Payspan is based upon your individual merit and qualifications. We don’t discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, marital status, protected veteran status or disability, genetic characteristic, or any other characteristic protected by applicable federal, state, or local law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.