The responsibilities of this job include, but are not limited to the following: Making financially responsible, accountable, justifiable, and defensible business decisions; Interpreting policies and providing technical recommendations and guidance for future programs, projects, and growth strategies; conducting project planning and resource estimation for new projects; Developing operational procedures to ensure duties and tasks are implemented; evaluating and ensuring completed work meets performance standards; Building and modifying systems to meet project and user requirements; Deploying, engineering, and optimizing enterprise class, and technology-based systems; Providing recommendations for improvements, evaluating alternate configurations, and developing concepts for modifications and future systems; Analyzing business processes and services to determine how people, processes, data, communications, and technology can best accomplish requirements; Reporting on project statuses, activities, and achievements; Monitoring and maintaining responsible infrastructure systems; proactively ensuring the highest levels of systems and infrastructure; Monitoring and testing application performance for potential bottlenecks, identifying possible solutions, and working with other teams to implement resolutions; Self-motivated, able to make independent choices, free from immediate direction or supervision, but largely follow customer policy; Acting as a technical representative to the customer community for current projects and programs, follow-up business, and future opportunities; Analyzing, designing, developing, documenting, and implementing enterprise architecture to include server disaster recovery strategies and fail-over operations to ensure business continuity goals are met; Attending and facilitating technical design reviews and technical briefings; Interacting and negotiating with vendors, outsourcers, and contractors to secure software products and services; Responding to internal trouble ticket system requests and accurately documenting the path to resolution; Mentoring and training staff; Providing on-call support as part of a scheduled rotation with other team members; Performing other duties as assigned. Minimum education and professional requirements include, but are not limited to, the following: Bachelor’s degree in science, engineering, or a related field with five years of experience OR applicable training certificate issued in accordance with guidelines provided by software vendor (e.g., Microsoft MCITP/MCSE) from an accredited training institution plus at least seven years of task-related experience; Proven work experience with installing, configuring, and troubleshooting mission critical systems; Hands-on experience with computer networks, network administration, and network installation; Skilled in applying systems design, development, installation, operations, maintenance concepts, methods, and procedures; Expertise in data center management and data governance; Solid experience in the administration and performance tuning of application stacks; Excellent technical knowledge of current network protocols, operating systems, and standards, including TCP/IP, Internet, and routing; Expert design knowledge of Microsoft Active Directory, DNS, WINS, Global Catalog, Group Policy, and server configuration; Solid cloud experience, preferably Azure; Experience with virtualization and containerization (e.g., VMware); Experience with monitoring systems (e.g., SolarWinds, Nagios, Splunk); Experience with automation software; Strong experience with scripting or light programming, ideally with PowerShell, Bash, Visual Basic Scripting, Python, Java, etc; Strong technical, analytical, and problem-solving skills in a complex computing environment; Ability to work independently or as a member of a team on highly complex tasks; Excellent interpersonal and customer service skills; Adept at reading, writing, and interpreting technical documentation and procedure manuals; Proven competency with most Windows commands and utilities; Strong understanding of the installation, configuration, and management of Solaris/Linux systems; Extensive experience with IT security concepts and implementation (e.g., PKI, Kerberos, Windows authentication, SSO, MFA, etc.); Expert experience with SCSI, iSCSI, FCoE, SAN, NAS, and other storage technologies (e.g., Nexsan, HP 3PAR, Pure, EqualLogic storage arrays); Experience with hyperconverged infrastructure (e.g., HP, VMware, Nutanix); Experience with external storage systems and backup solutions (e.g., Cohesity, Commvault, Symantec Backup Exec, tape library technology, and continuous data protection); Available for occasional weekend and evening travel to various Patient First sites; Must be able to lift up to 50 lbs. Since opening our first medical center in 1981, Patient First's vision remains the same: making access to quality medical care as convenient and cost-effective as possible. To achieve this objective, we have adopted and continue to embrace many innovative operating systems and practices. All 77 Patient First centers in the mid-Atlantic region are open every day of the year- including weekends and holidays. Patient First provides both primary and urgent care services as well as a broad range of Occupational Health services. X-rays, lab tests, and prescription drugs are available on-site to save time and reduce the need for extra trips. Patient First offers excellent benefits packages, flexible hours, and competitive compensations for Nurses, Lab and Radiologic Technologists, Medical Assistants, and Front Office staff. Medical candidates with at least 1-2 years of experience in a physician's office or hospital setting are preferred. To learn more about our non physician benefits package please click here. To learn more about our physician benefits please click here