130 Customer Service Administrator Jobs in Brooklyn, NY
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Partners Coffee is Hiring a Customer Service Administrator Near Brooklyn, NY
The Customer Service Administrator is the face and voice of our business - you must be the ultimate Partner willing to go the extra mile for customer satisfaction for internal and external customers. You will be friendly, professional, and helpful to ensure through comprehensive and proactive support, that our customers receive their roasted orders, tech support and education needs. You will be responsible for building the roast report and running the schedules of others. You will be assisting AR with invoicing and payments. You will be the lead on customer support using our customer service portal Gorgias, to ensure that all requests, questions, complaints and love are answered. You will also assist in the administration and running of our retail stores, assisting the Managers and Marketing team with coffee events, maintenance, updating menus, hours of operations, and DOH requirements.
A knowledge and confidence in using Netsuite (or a like product), Ring Central (phones), Gorgias, Square, Door Dash, Google suite (including Google business), Yelp, Amazon, Shipstation would be helpful.
To apply you must have good coffee knowledge, ideal candidate is someone that has managed a coffee store.
Hours are Sunday - Thursday: 8am - 4:30pm (30 minute lunch). This role can be remote, except for Sunday when you will be required to work from our warehouse for administration and wholesale production coverage.
Job Summary
Other
09/24/2022
10/07/2022
partnerscoffee.com
Atlanta, GA
<25
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The job skills required for Customer Service Administrator include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Administrator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Administrator positions, which can be used as a reference in future career path planning. As a Customer Service Administrator, it can be promoted into senior positions as a Salesforce CRM Senior Administrator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Administrator. You can explore the career advancement for a Customer Service Administrator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Administrator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Administrator job description and responsibilities
Work with phones and computers.
04/06/2022: Boulder, CO
They greet and assist customers, coordinate appointments and services and process service-related paperwork.
04/07/2022: Pittsfield, MA
Escalating high-level complaints to the service manager for immediate resolution.
01/19/2022: Galveston, TX
Assisting the customers' inquiries and concerns, recommending service alternatives and processing refunds.
03/19/2022: Dallas, TX
Ability to familiarize themselves with their employer’s products/services and give out sound advice.
04/12/2022: Battle Creek, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Administrator jobs
Need basic computer skills and have some experience with computer software.
02/21/2022: Shreveport, LA
Consider a business degree or business-related national vocational qualification (NVQ).
03/08/2022: Milwaukee, WI
Completing a college course or apprenticeship approved by the Chartered Institute of Personnel and Development (CIPD).
04/17/2022: Long Beach, CA
Office manager/employee experience.
01/20/2022: Eugene, OR
Service-oriented with 3+ years of excellent experience.
02/08/2022: York, PA
Step 3: View the best colleges and universities for Customer Service Administrator.
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