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To Power Smart Mobility for Every Driver and Vehicle, Everywhere
For decades, parking was a hassle. Then in 2008, ParkMobile launched with a simple goal: make parking easier. Today, our team is committed to creating tech-based solutions that power smart mobility and make parking hassles of the past obsolete. We do this by creating innovative solutions that connect parking and mobility ecosystems, eliminating friction while maximizing convenience and efficiency. At ParkMobile we offer agile frameworks and incentives for innovators and problem solvers, all at the perfect spot for work and play at the heart of midtown Atlanta.
We’re experiencing exciting growth. We’re looking for more people to join our team and help shape a product used by more than 30 million people.
Overview of the Position
ParkMobile is looking for an engaging Client Support Specialist to join our growing team! As a Client Support Specialist, you will be responsible for providing professional support services to our external and internal clients and ensure a high level of customer satisfaction. It will be your job to determine client requirements and ensure that they are delivered in a timely fashion using a combination of technical tools and resources.
You will be an integral member of the operations team working with others in the department and you will be expected to quickly develop proficiency with all ParkMobile products and tools which will allow you to deliver effective client service for all clients as well as be able to communicate seamlessly with team members within the client services department.
What You'll Do
Who You Are
We know there’s no such thing as a “perfect" candidate. We’re all a work in progress and are growing new skills and capabilities all the time. ParkMobile welcomes those who are passionate about learning and evolving. If this looks like a role where you could do work that excites you, we hope you’ll apply.
What you’ll enjoy about joining our Team
We believe in work/life balance. Seriously. Our team members well-being is just as important to us as their work. We are humans first, employees second. We offer a ton of competitive perks, including:
About ParkMobile
At ParkMobile, we aim to build an inclusive culture where differences are used to inform better creative, strategic, and business decisions. We actively seek diversity of backgrounds, education, beliefs, and ways of thinking. We look to create a culture where everyone can belong because we believe that people do their best work when they can show up every day as their authentic selves. ParkMobile is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Full Time
IT Outsourcing & Consulting
08/12/2022
12/01/2022
parkmobile.io
ATLANTA, GA
50 - 100
2008
JON ZIGLAR
$10M - $50M
IT Outsourcing & Consulting
ParkMobile, LLC is the leading provider for on-demand and prepaid mobile payments for on- and off-street parking. its mission is to leverage technology and innovation to maximize convenience and efficiency for the owner, operator, and consumer. Parkmobiles services have been adopted by over 8 million consumers and are available in more than 1M parking spaces, 3,000+ locations, including 39 of the top 100 cities in the U.S. ParkMobiles services include on- and off-street parking, airport and event reservations, and municipal parking permit solutions. Parkmobile serves over 350 cities, 150 event...s and venues and 20 airports with on-demand, permit and reservations parking solutions. For more information, visit us at https://parkmobile.io/, on Twitter @Parkmobile, or facebook.com/Parkmobile.
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The job skills required for Client Support Specialist include Verbal Communication, Troubleshooting, Client Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Support Specialist positions, which can be used as a reference in future career path planning. As a Client Support Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Support Specialist. You can explore the career advancement for a Client Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Client Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Support Specialist job description and responsibilities
Ensure positive client experience through high quality service and communication thereby attaining client retention.
01/29/2022: Spokane, WA
Handle client engagement document control and execute filing system policies.
03/29/2022: Temple, TX
They are responsible for the overall results of the support team plus hiring, training, and retention of support employees.
02/09/2022: Rock Hill, SC
Support requests pertain to usage questions or clarification of documentation.
02/22/2022: Pascagoula, MS
Client Support Specialists are responsible for ensuring excellent client experiences and thus maximizing business.
03/10/2022: Reno, NV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Support Specialist jobs
Client support specialists must be able to handle a variety of situations with professionalism and tact.
03/02/2022: Cedar Rapids, IA
Communicate clearly with customers.
04/03/2022: Yakima, WA
Positive feedback helps the client progress and move through negative self-talk, ambivalence, resistance and other hurdles.
02/21/2022: Wichita Falls, TX
Aspiring candidates must provide excellent service and meet client needs while offering cost effective technological solutions to the organization.
04/07/2022: Detroit, MI
Dealing with customers and clients requires a lot of patience, kindness, and understanding.
03/15/2022: Spartanburg, SC
Step 3: View the best colleges and universities for Client Support Specialist.