Description

The Park Hyatt Chicago, our founding Park Hyatt hotel, opened its doors in 1980 and has since been celebrated for its sophisticated design, world-renowned service & culinary experience and an impressive private art collection just steps from the famed Magnificent Mile. Following a $60 million dollar renovation in the Spring of 2022 of our guestrooms, suites, and public areas, we are excited to welcome back our guests and colleagues alike with our reimagined guest experience.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Join us for this incredible opportunity to be key member of our leadership team at Park Hyatt Chicago and Hyatt Hotels; a company that earned the 16th spot on Fortune’s 100 Best Companies to Work For in 2021!

The Group Sales Manager is an experienced, hospitality professional responsible for developing client relationships and soliciting new business to achieve budgeted revenue goals.

Responsibilities include:

Gains understanding of the location’s primary group customer and their expectations; serves the customer by understanding their vision and bringing it to life at Park Hyatt Chicago

Create and execute strategic account management goals for assigned market

Monitor competitive hotel trends and adjust business actions accordingly

Adjust group pricing and strategically negotiate group concessions as needed to secure business

Draft, negotiate and sign group contracts that align with the hotel budget and revenue targets

Upsells each business opportunity to maximize revenue potential

Conducts day-to-day activities related to sales with a focus on building long-term, value-based customer relationships with existing and new accounts that enable achievement of sales objectives

Provides hotel tours both in person and virtually using the latest technology and creative visuals

Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, travel and tradeshows, prospecting calls, and entertainment as outlined.

Leads internal communication with all necessary departments and colleagues for potential business opportunities to ensure flawless execution

Develops relationships within the community to strengthen and expand customer base for sales opportunities

Acts as a Park Hyatt brand ambassador in all connections and communication

Any other tasks as assigned by Director of Sales, Marketing & Events

Salary

Salary range for this position is $61,000 - $87,000. Actual pay will be commensurate with experience.

Benefits

We have you covered with an awesome rewards package!

Health and welfare plans? We have a range of choices for you and your eligible dependents available after only 30 days of employment! Hyatt also covers basic life insurance for all colleagues.

Financial wellbeing? Got it! Opt into our 401(k) plan with match, College Saving Plan or the Employee Stock Purchase Plan.

Oh, and we don’t want to leave out our lifestyle benefits! Paid time off, holidays and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, complimentary or discounted parking and transportation options, and many more!​

Our team members work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Requirements

• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• A minimum of 1-3 years of hotel sales or comparable experience preferred
• Must be proficient in general computer knowledge
• Prefer completion of a Hyatt Corporate Management Training Program or equivalent training

• Prefer selling, negotiating, business writing and presentation skills training

Source: Hospitality Online