Application Engineer

Job Title : Application Engineer

Location : New York

Job Description

• Providing software application support under the supervision of the Senior Engineer.
• Performing analyses on software application functionality and suggesting improvements.
• Ensuring effective front end and back end functionality of applications.
• Collaborating with the software development team, internal users, and clients to improve application performance.
• Managing code migration across environments to ensure continued and synchronized functionality.
• Establishing the root causes of application errors, and raising serious concerns to the Senior Engineer.
• Keeping record of configuration changes and scheduling application updates.
• Documenting processes and monitoring application performance metrics.
• Providing front end support to clients and colleagues in other departments.

• Understands the value of diversity in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life so that people from all backgrounds receive equal treatment, realize their full potential and can bring their full, authentic selves to work.
• A Bachelor's Degree in Software Engineering, Computer Science, Information Technology, Information Systems, Computer Engineering, or similar.
• Demonstrable experience as an Application Support Engineer in a related field.
• Outstanding knowledge of a scripting language such as Perl, Python, or Bash is preferred!
• Ability to manage code migration, document configuration changes, and monitor performance.
• Outstanding ability to provide front end support to internal departments and web-based clients.
• Advanced proficiency in determining the root causes of application errors and tracking them to resolution.
• Experience in both Unix and Windows environments
• Experience in Oracle SQL/PLSQL or Microsoft MS SQL, and data analysis
• Experience and knowledge of change management principles, methodologies and tools.
• Ability to keep up with innovation in application design.
• Strong communication skills!