Overview

Retail Area Manager will manage the goal-oriented Retail Managers and or sales personnel in the region (or a specific geographic area, as determined by the V.P. of Retail). The Retail Area Manager will also be primarily responsible for the following: recruiting, hiring and training Retail Branch Managers and or sales personnel. Reviewing and Overseeing retail Branch Managers, Production Managers and or sales personnel and Branch Production. The duties for Area Manager include, but are not limited to, those described below:

Responsibilities

• Organization: Oversees objectives for Designated Area Production as determined by Regional Vice President
• Training: Establishes and maintains a professional, trained and motivated group of Branch Managers through effective implementation of performance and career-development programs
• Equipment: Uses such office equipment as computer terminals, copiers and FAX machines
• Physical: Sits for extended time periods. Hearing and vision within normal ranges
• Direct and oversee Branch Manager’s for region or specific geographic area
• Coach, motivate and support Branch Managers to ensure growth, profitability; and expected production goals for each Branch
• Guide Branch Manager’s in planning and implementing new sales and marketing programs in region
• Generate necessary reports to track Branch production and effectiveness of the region’s marketing programs
• Maintains working knowledge of federal, state and local governments’ and private investors’ policies and guidelines
• Maintains strong familiarity with national and regionally specific current trends in the real estate and mortgage banking industries as well as the company’s operating policies and procedures
• Monitors, evaluates and recommends to senior management changes to Branch level policies and procedures
• Formalizes strategies, forecasts and reports as necessary

Qualifications

• Five - Seven years or more of management experience in mortgage operations preferred
• Minimum seven years of related experience within the mortgage industry
• Management teams
• Strong interpersonal-communication and business-relationship skills
• Detail oriented with strong organizational and follow-through skills
• Bachelor’s degree in finance, business, or economics

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