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Hostess
Pao Detroit, MI
Full Time | Restaurants & Catering Services 10 Months Ago
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Pao is Hiring a Hostess Near Detroit, MI

The PAO Host Team are our guests first impression; they offer a warm greeting to every guest and welcome them into our home. They introduce themselves, accommodate special requests for the evening. They make guests comfortable and assist in seating guests. When taking reservations, they learn about special occasions and dietary requests and communicate these to the Managers. They go above and beyond by offering to assist guests with recommendations of places to visit, sites to see, and other establishments that the guest may wish to pursue.
Job Responsibilities:
  • Support opening duties
  • Maintain an impeccable lobby
  • Take and manage reservations
  • Inquire about any special occasions and requests
  • Enter appropriate guest information.
  • Warmly greet guests and always introduce them to the next Team Member that will assist them.
  • Assist with valet
  • Help Manager seat guests
  • Offer suggestions/to make accommodations to guests looking for other venues to visit
  • Give restaurant tours
  • Support Managers as directed
  • Maintain calm atmosphere at the host desk
  • Enter post-dining notes.
  • Warmly welcome all guests and address them by name
  • Always gets the door for guests
  • Save guests who don’t want to wait-offer alternatives (the bar, patio) or offer to help with a future reservation
  • Maintain an accurate quote for guests on the wait list
  • Ask friendly, open ended questions
  • Always mimic guests’ walking pace
  • Always thank guests for waiting
  • Always get a manager involved whenever the guest has had anything less than an excellent experience
  • Proactively manage all reservations—know who is coming before they arrive
  • Always thank guests for waiting and choosing PAO
  • Answer the phone within two rings
  • Smile while on the phone
  • A.R.M. any situation where Service Recovery is needed: Apologize—React—Manager involved
Qualifications/Prerequisites:
We’re looking for responsible, hardworking individuals who understand the importance of genuine hospitality, attention to detail and delivering superior service. Host members are expected to be mature, respectful, accommodating, friendly and welcoming.
The ideal candidate should have:
  • Willingness to learn and retain knowledge
  • Respect and execution of all company values
  • A get it, want it capacity—understands the position, wants the position * Ability to execute steps of service
  • Good time management and communication skills
  • Ability to work in fast-paced environment with frequent deadlines
  • A hospitable nature about them
  • An understanding of anticipatory service
  • A drive to be organized
  • The ability to Multi-task
Job Type: Full-time
Pay: $10.00 - $16.00 per hour

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

POST DATE

06/06/2022

EXPIRATION DATE

10/28/2022

WEBSITE

paobistro.com

HEADQUARTERS

Springfield, IL

SIZE

<25

INDUSTRY

Restaurants & Catering Services

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If you are interested in becoming a Hostess, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hostess for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Hostess job description and responsibilities

A host or hostess represents the service and overall hospitality of the staff of the restaurant.

04/13/2022: Tulsa, OK

A good majority of the people hosts and hostesses deal with will be pleasant, but on occasion they'll have to deal with some truly unpleasant people.

04/29/2022: Fairbanks, AK

A host or hostess should not blame other staff members, as this reflects badly on the restaurant as a whole.

02/22/2022: Gastonia, NC

A host/hostess greets customers as they first enter a business.

03/25/2022: Phoenix, AZ

A friendly host or hostess helps to ensure the customer will have a more positive experience before, during and after the meal.

03/28/2022: Bakersfield, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Hostess jobs

After completion of the training, they join the airline as air hostesses.

03/09/2022: Juneau, AK

A steward or flight attendant and air hostess has the same work responsibilities.

02/10/2022: Biloxi, MS

Consider earning an undergraduate degree.

04/10/2022: Fayetteville, NC

Apply for a position at an airline.

02/23/2022: Pittsfield, MA

Take an active approach to decision making.

03/05/2022: Winston Salem, NC

Step 3: View the best colleges and universities for Hostess.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
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